Summary
Overview
Work History
Education
Skills
Languages
Certification
Work Availability
Work Preference
Timeline
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Kimona Smith

Kimona Smith

Toronto,ON

Summary

Diligent professional who enhances workflow and customer satisfaction. Excelled in document management and conflict resolution, significantly improving office efficiency. Skilled in Microsoft Office Suite and active listening, adept at training peers and streamlining processes for optimal productivity and service excellence.

Also equipped with solid history in administrative functions and client relations. Known for reliability and adaptability in dynamic environments, ensuring seamless team collaboration and productivity. Skilled in multitasking and problem-solving, bringing meticulous approach to every task.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Parking Office Representative

Precise ParkLink
05.2021 - Current
  • Streamlined office processes for improved workflow and increased productivity.
  • Enhanced customer satisfaction by efficiently addressing and resolving inquiries.
  • Trained new hires on office procedures, software applications, and company policies, fostering their success within the organization.
  • Handled confidential information with discretion, maintaining the privacy of clients and colleagues alike.
  • Maintained organized filing systems for easy access and retrieval of information.
  • Showcased excellent problem-solving skills while troubleshooting technical issues related to computer software programs or hardware devices used within the office setting.
  • Delivered exceptional service by promptly responding to phone calls and emails from clients and staff members.
  • Promptly processing varying parking payments for staff, students, visitors using point sale terminals.
  • Prepare and deliver daily and monthly revenue reports for manager.

Grill Cook

Harveys (2462)
07.2019 - Current


  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Adhered to strict food safety guidelines to prevent cross-contamination and ensure a safe dining experience for guests.
  • Trained new staff members on grill station operations, resulting in improved overall performance of the team.
  • Provided support to crew members, facilitating quick food preparation and delivery.

Education

No Degree - Social Service Worker

Humber College
Lakeshore, ON

Certificate - Medical Administrative Assistant

Seneca College of Applied Arts And Technology
North York, None
06-2024

High School Diploma -

Hampton School For Girls
Jamaica
06-2017

Skills

  • Strong organization
  • Document management
  • Report preparation
  • Customer service
  • Time management
  • Verbal and written communication
  • Data entry
  • Medical terminology
  • Phone and email etiquette
  • Proficiency in Microsoft Office Suite
  • Active listening
  • Conflict resolution

Languages

English
Native or Bilingual

Certification

  • Basic Life Support Certification (BLS)
  • Food Handler Certification
  • Mental Health and Deescalation Certificate
  • Ontario Security Guard License

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full Time

Work Location

On-SiteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementHealthcare benefitsFlexible work hours

Timeline

Parking Office Representative

Precise ParkLink
05.2021 - Current

Grill Cook

Harveys (2462)
07.2019 - Current

No Degree - Social Service Worker

Humber College

Certificate - Medical Administrative Assistant

Seneca College of Applied Arts And Technology

High School Diploma -

Hampton School For Girls

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Kimona Smith