Summary
Overview
Work History
Education
Skills
Timeline
Generic

Thomas Belger

Ramona

Summary

Dedicated delivery courier with over five years of experience in efficient package delivery and exceptional customer service. Known for effective communication, organizational skills, and adherence to safety protocols, consistently ensuring timely and accurate deliveries.

Overview

14
14
years of professional experience

Work History

Delivery Courier

FedEx Express
Imperial
03.2020 - 08.2025
  • Delivered bulk goods to various locations efficiently and safely.
  • Inspected delivery vehicles for maintenance and safety compliance daily.
  • Loaded and unloaded products using proper handling techniques.
  • Communicated with dispatch to confirm delivery schedules and routes.
  • Maintained accurate delivery logs and records for tracking purposes.
  • Collaborated with warehouse staff to streamline loading processes.
  • Adhered to all traffic regulations and company safety policies while driving.
  • Resolved delivery issues promptly through effective problem-solving skills.
  • Conducted daily post-trip inspections following completion of routes.
  • Followed DOT safety regulations at all times when operating the truck.
  • Demonstrated excellent communication skills when interacting with customers, vendors and colleagues.
  • Adhered to company policies and procedures related to safe driving practices and handling of merchandise.
  • Maintained cleanliness of the interior cab area at all times.
  • Delivered goods to customer locations in a timely manner while adhering to all applicable laws.
  • Communicated effectively with customers regarding product availability or delivery delays.
  • Reported any discrepancies between invoiced items versus those actually delivered immediately upon completion of each route stop.
  • Loaded and unloaded bulk delivery trucks with care and efficiency.

Delivery Courier

DHL
San Diego
08.2023 - 07.2025
  • Delivered packages efficiently across assigned routes using company vehicles.
  • Ensured timely pick-up and drop-off of shipments in compliance with company standards.
  • Managed delivery schedules to optimize route efficiency and minimize delays.
  • Communicated with customers regarding delivery status and resolved any issues.
  • Maintained accurate records of deliveries and collected signatures as required.
  • Conducted vehicle inspections to ensure safety and functionality before deliveries.
  • Collaborated with team members to coordinate logistics and improve service quality.
  • Adhered to safety protocols while handling packages and operating delivery vehicles.
  • Ensured timely delivery of packages to customers in accordance with company standards.
  • Provided excellent customer service when interacting with clients during package pickups and deliveries.
  • Utilized GPS navigation systems to locate addresses for pickup and delivery locations.
  • Delivered items directly into customers' homes when necessary, providing additional customer service support.
  • Followed all safety regulations while operating a motor vehicle on public roads.
  • Created delivery routes based on destinations and timelines to maintain efficiency.
  • Performed vehicle safety inspections before each shift, ensuring proper functioning of brakes, engine, lights, and other components.
  • Signed documents confirming receipt of goods upon delivery at destination points.
  • Organized and maintained records for all deliveries, including tracking numbers and delivery confirmation.
  • Answered customer questions regarding products and resolved issues with order accuracy and quality.
  • Inspected goods prior to loading them onto trucks to ensure they were properly packaged and labeled correctly.

Landscape design assistant

Horizon Tree
Ramona
03.2017 - 01.2020
  • Assisted designers in creating visual concepts and layouts for projects.
  • Measured rooms and documented information to plan layouts.
  • Managed multiple projects simultaneously while meeting deadlines efficiently.
  • Operated landscaping equipment for various projects and tasks.
  • Planted trees, shrubs, and flowers according to design plans.
  • Maintained lawns by mowing, trimming, and fertilizing regularly.
  • Assisted in the design and installation of irrigation systems.
  • Cleared debris and maintained cleanliness of work sites daily.
  • Resolved minor equipment malfunctions during landscaping operations.
  • Educated clients on proper landscape care techniques and maintenance practices.
  • Operated a variety of hand tools, power equipment, and trucks for landscaping projects.
  • Used hand and power tools or equipment to complete wide range of landscape and irrigation tasks.
  • Operated and maintained basic landscaping equipment and vehicles.
  • Moved soil, dug holes and planted trees, shrubs and flowers.
  • Installed rocks, mulch beds and other decorative elements to enhance the look of landscapes.
  • Removed debris from work sites after completion of each project.
  • Weeded flowerbeds and spread fertilizer throughout gardens as needed.
  • Laid sod pieces over prepared areas of soil in order to establish new lawns.
  • Assisted in planting trees and shrubs according to landscape design plans.

Car Wash Manager

B St. Express Carwash
Ramona
01.2012 - 03.2017
  • Supervised daily car wash operations and ensured quality service delivery.
  • Trained staff on equipment usage and safety protocols effectively.
  • Managed inventory of supplies and ordered necessary materials promptly.
  • Scheduled team shifts to maintain optimal staffing levels during peak hours.
  • Handled customer inquiries and resolved issues to enhance satisfaction.
  • Conducted regular inspections of equipment for maintenance and repairs needs.
  • Monitored all equipment used during the car wash process to ensure it was functioning properly.
  • Assisted customers with inquiries about pricing, services offered.
  • Inspected vehicles before and after they were washed to ensure quality standards were met.
  • Conducted regular inventory of supplies needed to operate the car wash facility efficiently.
  • Provided direction and leadership on team projects related to improving efficiency within the car wash facility.
  • Resolved conflicts between employees or customers by providing sound solutions that satisfied both parties.
  • Evaluated employee performance through periodic reviews and provided feedback accordingly.

Education

High School Diploma -

UCHS
San Diego
06-2008

Skills

  • Customer relationship management
  • Effective communication
  • Time management
  • Conflict resolution
  • Team collaboration
  • Route management
  • Delivery documentation
  • Vehicle inspection
  • Inventory management
  • Quality assurance
  • Problem solving

Timeline

Delivery Courier

DHL
08.2023 - 07.2025

Delivery Courier

FedEx Express
03.2020 - 08.2025

Landscape design assistant

Horizon Tree
03.2017 - 01.2020

Car Wash Manager

B St. Express Carwash
01.2012 - 03.2017

High School Diploma -

UCHS

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Thomas Belger