Kim Lee Lemire

Resposible for business developpement, growth and success of the consumables product (Crusher wears, Mill lining, screening equipment and Material Transportation) portfolio for Metso Canada.

This was achieve by leading a team of technical expert in their respective product to develop a custom product offering to enhance customer satisfaction by reaching their production, safety, environmental targets.

• Develop a technical expert team to support Metso Canadian's customer base
• Help with establishing monthly, quarterly and yearly sales forecast
• Develop solutions to maintain growth and profitability within the respective area of operation
• Managed and motivated employees to be productive and engaged in work.
• Cross-trained existing employees to maximize team agility and performance.
• Developed and maintained relationships with customers and suppliers through account development.
• Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
• Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
• Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
• Improved marketing to attract new customers and promote business.
• Achieved significant cost savings by renegotiating contracts with key clients, without compromising service quality.
• Increased market share with strategic business development efforts, expanding into untapped markets.

• Perform as local product expert for Crusher Wears, and related services
• Meet with customers on an as needed basis to discuss/review profile and optimization plans
• Responsible for all field requirements such as field measurements and 3D scaning, work scope development, parts recommendations, materials selection and product application
• Work with Product line on proposal drawings for liner optimization in CAD
• Support studies with local service hubs & LCS to reduce maintenance costs, recommend modifications or replacements in order to increase reliability
• Follows up on installations and gathers information for product improvements and optimization.
• Promote benchmarking processes within Metso at the various site locations
• In cooperation with the Sales Area organization, maintain detailed market intelligence.
• Support Local Proposal department on complex solution
• Trained new team members by relaying information on company procedures and safety requirements.
• Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
• Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
• Coached team members in techniques necessary to complete job tasks.
• Increased customer satisfaction by ensuring timely completion of projects and adherence to high-quality standards.
• Influenced positive change within the organization through strategic thinking, innovation, problem-solving abilities, and consistent leadership style.
• Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decisionmaking.
• Established open and professional relationships with team members to achieve quick resolutions for various issues.
• Assisted in recruitment to build team of top performers.
• Evaluated staff performance and provided coaching to address inefficiencies.

Perform maintenance work on various Metso equipment within the crushing and screening business line such as;

- HPX and HPXXX series

- Omnicone

- MP Cone Crusher

- C-Jaw

- Symons Cone Crushers

- Gyratory Crushers

- MF, CVB, IS, Ripl-Flo, TS and many other screens

Task as a field Service Representative :

• Provide advisory services during the installation, inspection, startup, and commissioning phases.
• Ensured safety compliance in all field activities, adhering to company guidelines and industry regulations.
• Developed lasting relationships with clients through excellent communication and professionalism.
• Assisted engineering teams in refining product designs based on observations from the field installations or servicing experiences.
• Collaborated with cross-functional teams to resolve complex technical issues effectively.
• Delivered high-quality services consistently, maintaining client trust and fostering repeat business.
• Provided detailed reports post-service visits to document issues resolved, recommendations made, and any potential areas for improvement.
• Optimized field service operations by developing standardized procedures for common tasks.
• Reduced equipment downtime with proactive maintenance and troubleshooting efforts.
• Build recommended spare part list and or list of material required to perform service work for upcoming visit.
• Collaborated with internal departments like logistics or procurement to ensure smooth coordination of spare parts deliveries or replacements.
• Reduced equipment failures, conducting preventative maintenance and routine inspections.
• Classroom and onsite training for client personnel on various Metso equipment such as ; MP Cone Crushers, HP Cone Crushers, C-Jaw`s, Gyratory Crushers and Symons Cone Crushers.
• Train new Metso Field service personnel.
• Performed installation and commissioning of all Metso Equipments at Victoria Gold Eagle mine. (4) MP1250, (1) 50-65 Gyratory Crusher, (1) MF3073, (3) MF4285
• Act as Field Service Super Intendant in multiples LCS turn key project for major refurbishment and or maintenance work
• Perform on site repairs with Metso internal partner and also external partners and contractors.
• Perform warranty work and investigations.

• Perform maintenance work in various process sectors.

• HP6 Crusher: Conduct weekly inspections, liner replacements, and annual inspection.
• Jaw C-125: Perform weekly inspections, liner replacements, and improve recurring failures.
• Ball Mill FLS 26'X38': Carry out weekly inspections, liner replacements, and assist in pinion and pinion bearing replacement.
• FLS Filter Press: Perform weekly inspections and replace major components such as follower cylinders, door cylinders, and various other parts.
• Isamill Xstrata: Conduct weekly inspections and maintenance on wear parts.
• Putzmeister Backfill Pump: Perform specific inspections and maintenance work.
• Other Equipment: Maintenance on various pumps (1.5''x1'' to 18''x16''), agitators, hydraulic systems, pneumatic systems, and conveyors (30'' to 78'').

• Plan and schedule weekly maintenance work in the processing plant, crushing, paste backfill, tailings filtration, and industrial water treatment plant sectors.
• Plan shutdown work, ensure its smooth execution, and lead teams of workers throughout the process.
• Lead work planning meetings with various departments of the processing plant.
• Build Gant chart for plan shut-down, lead meeting regarding on time schedule of planned shut-down.

• Plan, schedule, and carry out the replacement of wear parts, collect and record data in wear tracking files.
• Identify the causes of major issues occurring in the crushing sector.
• Research higher-quality products to reduce wear, maintenance, and equipment deterioration in the crushing sector (continuous improvement).
• Exchange information, hold discussions, and conduct visits with suppliers to identify problems and find the right products for various applications.
• Write detailed procedures for specific maintenance tasks to ensure work is carried out correctly and according to standards.

• Determine the criticality of equipment and manage the inventory of parts based on needs.

• Company Overview: Kirkland Lake Gold - Kirkland Lake, Ont
• Responsible for the maintenance and proper operation of an HP4 and Symons 4 1/4, including liner replacements, crusher reconditioning, and daily, weekly, monthly, and annual inspections.
• General maintenance at the concentrator, including pumps, cyclones, piping, screens, Mills and special projects.
• Maintenance on Metso IS 8X20 screens.
• Kirkland Lake Gold - Kirkland Lake, Ont

• Company Overview: Béton Barrette - Val D'Or, Qc
• Responsible for the maintenance of equipment related to the various crushing plant across Quebec, including: Nordberg HP400, Omnicone 1352 & 1560, C125 Jaw, and various types of screens (Metso, CVB, Tylor, IS, and Power Screen).
• The tasks associated with my responsibilities included: replacing liners, performing preventive maintenance, and complete reconditioning.
• Béton Barrette - Val D'Or, Qc

• Company Overview: Metso Minerals Canada Inc
• Labrador, NF
• I had the chance to work for Metso on the LCS contracts they hold at several iron mines located in Wabush/Fermont.
• I performed maintenance work and liner changes on a 60-89 Gyratory Crusher.
• Changed the (Mega liners) on a 36X19 AG mill.
• Performed a complete reconditioning of a 60-109 Gyratory Crusher at Arcelor Mittal Mt Wright