Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

KIM KAREN BANDOQUILLO

2980 Don Mills Rd., North York,ON

Summary

Six year of experience in Human Resource Management and business office functions in a corporate environment. Possesses In-depth knowledge of systems administration and payroll and remittance management. Well-versed in computer and software applications such as Microsoft Office Suite (Excel, Word, PowerPoint, Outlook). Solid organizational skills with the ability to multi-task and balance workloads efficiently. Able to work under pressure in a constantly changing working environment. Attentive to detail and ability to learn programs and processes quickly. Good interpersonal skills with the ability to build a productive working relationship and be committed to client satisfaction. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication.

Overview

2024
2024
years of professional experience
1
1
Certification

Work History

Restaurant Team Member

Tim Hortons Inc
05.2022 - Current
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Prepared food orders, cooking on grill and operating fry station.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
  • Utilized POS system to receive and process food and beverage orders.

Medical Admin Assistant

Vaughan Medical Clinic
03.2022 - Current
  • Scheduling and confirming appointments for medical care with patients
  • Inputting and formatting medical correspondence and reports that are electronically
  • Maintaining private records of medical history files
  • Collaborating with medical professionals to arrange schedules, order supplies, and assist with medical evaluations
  • Establish and maintain the number of internal office administrative support processes, such as monthly reporting document tracking, and filing
  • Create invoices and financial statements
  • Interview patients in order to complete forms, documents, and case histories.
  • Organized paperwork such as charts and reports for office and patient needs.
  • Answered incoming calls, routed messages and resolved patient inquiries within target timeframes.
  • Restocked each medical room with adequate supply of medications and supplies in preparation for patients.

1 1 - Current
  • Accommodates clients daily, responding to customers' queries and providing information about the product service, and policies
  • Responsible for counter or drive-thru services such as taking orders, receiving payments, and serving products
  • Resolve consumer complaints concerning transactions and services
  • Maintain a clean and orderly service counter and complete cleaning chores, such as washing café tools and mopping floors.

Admin/Receptionist

Chartwell Retirement Residence
10.2022 - 07.2023
  • Assisting residents, guests, and employees with their accommodations, queries, and daily activity programs
  • Filing of admin reports, generating posters, and managing resident's and employee's documents
  • Answering phone calls and email queries
  • Managing Webex monitoring system and Chartwell portal
  • Assisting and working with other departments such as Nurse and Wellness office, Sales, Dining, and General Manager Office
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Maintained visitor log for entering and leaving facility for security purposes.

HR Personnel/Administrative Assistant II (Billing

National Center for Mental Health
06.2020 - 04.2022
  • Encoding and computing patients' healthcare bill
  • Generating monthly bills and income from medical and psychiatric claims
  • Scanning of generated claim reports
  • Sending of final claims through bills and claims system portal

HR Personnel/Administrative Assistant II

National Center for Mental Health
08.2015 - 06.2020
  • Responsible for encoding, retrieving, and filing remittance lists, preparing recaps and disbursement vouchers for Premium contributions, and Loan amortizations of regular and casual employees
  • Encoding and printing of leave of absence and monthly leave credits earning and indexing and recording of filed leave of absence for payroll reference
  • Managing payroll remittances and disbursement vouchers in the system
  • Generating monthly remittances of benefits
  • Initiated and maintained personnel and employee-related files and records and established archives to support internal audits.
  • Improved office efficiency by effectively managing internal communications and correspondence.

IT Staff (IT & Front

Royale Business Club International Inc
03.2014 - 07.2015
  • Front desk personnel
  • Assisting client's queries and encoding of accounts
  • Generating monthly top reports
  • Managing client's account and monthly income through the pointing system
  • Maintenance of client's account and records
  • Completed clerical tasks such as filing, copying, and distributing mail.
  • Managed daily data entry and kept clerical information accurate and up-to-date.

Education

Graduate Certificate - Human Resource Management

Niagara College, Toronto School of Management
Toronto, Ontario
06.2023

Bachelor of Science - Information Technology

Technological Institute of The Philippines
Philippines
04.2012

Skills

  • SKILL SET
  • Administrative and MS Office
  • Customer Service
  • Payroll and remittance management
  • Spreadsheets and Scheduling
  • Disbursement vouchers and invoices processing
  • Scheduling and maintaining of medical files and appointments
  • Verbal and Written Communication
  • Billing and Payment Processing
  • Recordkeeping

Languages

English
Professional Working

Certification

Workplace Hazardous Materials Information System CertificateDate: 08/11/2022

Timeline

Admin/Receptionist

Chartwell Retirement Residence
10.2022 - 07.2023

Restaurant Team Member

Tim Hortons Inc
05.2022 - Current

Medical Admin Assistant

Vaughan Medical Clinic
03.2022 - Current

HR Personnel/Administrative Assistant II (Billing

National Center for Mental Health
06.2020 - 04.2022

HR Personnel/Administrative Assistant II

National Center for Mental Health
08.2015 - 06.2020

IT Staff (IT & Front

Royale Business Club International Inc
03.2014 - 07.2015

Graduate Certificate - Human Resource Management

Niagara College, Toronto School of Management

Bachelor of Science - Information Technology

Technological Institute of The Philippines

1 1 - Current
KIM KAREN BANDOQUILLO