KIMISHA JAMES
TORONTO,ON
Summary
Seeking part time/ full time Position as an office administration international customer care employee within your organization where I can utilize my existing skills and potentials, as well as acquire and develop new skills.
Overview
14
14
years of professional experience
Work History
Barista
fortinos
01.2024 - Current
- Consistently providing exceptional customer service, building rapport and fostering a welcoming atmosphere
- Skilled in preparing a wide range of coffee beverages, including espresso, lattes, cappuccinos, and pour overs, using various equipment and techniques
- Proficient in operating point of sale system, accurately processing debit and credit card transactions, and managing cash drawers
- Collaborated effectively with team members to maintain a positive and effective work environment, sharing knowledge and providing support
Admin Assistant
Northcliffe Pharmacy
Toronto, Canada
01.2022 - 01.2023
- Performed administrative duties related to pharmaceutical procedures
- Managed cash transactions for all customer purchases in a quick and efficient manner
- Provided accurate product information to the elderly about the ingredients in their medications, purposes and its daily dosage amounts
Waitress
Sodexo Canada
01.2021 - 01.2023
- Demonstrated ability to greet patrons, present menus, make food recommendations and answer questions regarding food and beverages
- Hands-on experience in setting tables and placing decorations
- Dedicated and meticulous – high level of accurateness and attention to detail
- Exceptionally professional demeanor and very respectful attitude
- Excellent skills in maintaining cleanliness and personal hygiene standards
Stock Associate
I.D.A Pharmacy
01.2021 - 01.2023
- Assisted customers locate various store products throughout the pharmacy and ensured a very pleasant shopping experience.
- Checked blood pressure numbers for the elderly and accurately recorded them
- Maintained fully stocked product shelves with appropriate merchandise to meet customer needs.
Sales Associate
Kitchen Stuff Plus
01.2012 - 01.2023
- Executed shipping and receiving procedures to ensure timely inventory management
- Maintained comprehensive knowledge of product selection, location, features, benefits, and in-store promotions to enhance customer experience
- Work in partnership with team members to achieve store goals
- Collaborated with team members to meet and exceed store goals
Education
Ontario Secondary School Diploma (OSSD) -
Vaughan Road Academy
Toronto, ONCertificate of Excellence for the Most Helpful in the @4 Program -
Vaughan Road Academy
Toronto, ONSkills
- Beverage preparation
- Point of sale systems
- Customer Service
- Customer support
- Order accuracy
- Inventory management
- Sales
- Problem Solving
- Analytical Abilities
- Time Management
- Multitasking
- Organization
- Microsoft Excel
- Computer Software Proficiency
- Attention to detail
- Clear communication
- Interpersonal Skills
- Relationship building
- Team player
- Communication Skills
- Beverage preparation
Volunteer Experience
- Admin Assistant, Northcliffe Pharmacy, Toronto, ON, 01/01/22, 12/31/23, Performed administrative duties related to pharmaceutical procedures, Managed cash transactions for all customer purchases in a quick and efficient manner, Provided accurate product information to the elderly about the ingredients in their medications, purposes and its daily dosage amounts
- Stock Associate, I.D.A Pharmacy, 01/01/21, 12/31/23, Assisted customers locate various store products throughout the pharmacy and ensure a very pleasant shopping experience., Checked blood pressure numbers for the elderly and accurately record them, Ensured product shelves were fully stocked with the appropriate merchandise that met customer needs
Education And Achievements
- Ontario Secondary School Diploma (OSSD), Vaughan Road Academy, Toronto, ON, 01/01/23
- Certificate of Excellence for the Most Helpful in the @4 Program, Vaughan Road Academy, Toronto, ON, 01/01/23, Awarded on the basis of my critical thinking skills, efficiency and ability to meet and exceed expectations
Timeline
Barista
fortinos
01.2024 - Current
Admin Assistant
Northcliffe Pharmacy
01.2022 - 01.2023
Waitress
Sodexo Canada
01.2021 - 01.2023
Stock Associate
I.D.A Pharmacy
01.2021 - 01.2023
Sales Associate
Kitchen Stuff Plus
01.2012 - 01.2023
Ontario Secondary School Diploma (OSSD) -
Vaughan Road Academy
Certificate of Excellence for the Most Helpful in the @4 Program -
Vaughan Road Academy