Kimia Dotaghi
Toronto,ON
Summary
Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert. Talented Sales Assistant bringing enthusiasm and eagerness to learn new skills with retail sales. Focused on maximizing business success by capitalizing on sales and service opportunities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate.
Overview
10
10
years of professional experience
Work History
Senior Sales Supervisor
American Income Life Insurance Company
03.2021 - Current
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed and presented valuable sales presentations to potential customers to highlight features and benefits of products.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Established and maintained positive relationships with vendors to determine product availability and quality.
Cashier Supervisor
Khorak Supermarket
06.2020 - 01.2021
- Built positive relationships with customers to increase repeat business.
- Quickly and accurately counted drawers at start and end of each shift.
- Trained and coached cashier team members on checkout procedures and strategies to maximize customer satisfaction.
- Backed up cashiers and customer service employees on questions such as rules on refunds and defective items.
- Top sales promotion executer
Sales Manager
Arian Medjoy
05.2013 - 09.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
Education
MBA - General Business
Amirkabir University
Tehran, Iran09.2015
Bachelor - Industrial Engineering
Khaje Nasire Toosi University
Tehran, Iran10.2012
Diploma - Software Systems
Sematec ( Representative of York Collage in Tehran
05.2012
Skills
- Commercial Maintenance
- Interpersonal and Written Communication
- High-Volume Environments
- Revenue Projections
- Staff Management
- Revenue Growth
- Sales Expertise
- Data Analysis
- Managing Budgets
- Issue Resolution
- Sales Presentation
- Profit Target Achievement
Languages
English
Full Professional
Persian
Native or Bilingual
Timeline
Senior Sales Supervisor
American Income Life Insurance Company
03.2021 - Current
Cashier Supervisor
Khorak Supermarket
06.2020 - 01.2021
Sales Manager
Arian Medjoy
05.2013 - 09.2019
MBA - General Business
Amirkabir University
Bachelor - Industrial Engineering
Khaje Nasire Toosi University
Diploma - Software Systems
Sematec ( Representative of York Collage in Tehran
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