KIMESHA REGIS
Toronto
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
5
5
years of professional experience
Work History
Customer Service (Part-Time)
Fortinos
Toronto, ON
06.2022 - Current
- Provide exceptional customer service by warmly greeting and assisting clients.
- Accurately process and fulfill customer orders with meticulous attention to detail.
- Recommend products and promote sales based on individual customer needs.
- Strive for customer satisfaction through personalized service and support.
- Maintain a clean and organized environment by performing routine cleaning tasks.
Customer Service Representative (Field Placement)
Cathay Pacific Airlines
Toronto, ON
05.2024 - 08.2024
- Provided exceptional customer service and support at self-service kiosks.
- Assisted with luggage check-in and special requests efficiently.
- Resolved customer inquiries and issues in a timely manner.
- Worked collaboratively to uphold service standards and compliance.
- Exhibited strong communication and problem-solving abilities under pressure.
Assembly Worker (full-time)
Amazon Warehouse
Brampton, ON
08.2021 - 01.2022
- Sorted, packed, and organized products according to the order requirements.
- Scanned and assigned products to their designated bins.
- Ensured all products was labelled for accurate tracking.
- Conducted daily inventory checks/counts to verify accuracy
- Prepared and packaged customers orders for delivery.
Education
Flight Services -
Marshall McLuhan Catholic Secondary School
09-2017
High School Diploma -
Marshall McLuhan Catholic Secondary School
09-2017
Skills
- Attention to detail
- Organization and time management
- Excellent communication
- Decision-making
- Multitasking
- Computer skills
- Calm under pressure
- Active listening
- Dependable and responsible
- Problem resolution
Timeline
Customer Service Representative (Field Placement)
Cathay Pacific Airlines
05.2024 - 08.2024
Customer Service (Part-Time)
Fortinos
06.2022 - Current
Assembly Worker (full-time)
Amazon Warehouse
08.2021 - 01.2022
Flight Services -
Marshall McLuhan Catholic Secondary School
High School Diploma -
Marshall McLuhan Catholic Secondary School