KIMBRA KLOPFER
Fullerton
Summary
Experienced Sales Representative with proven track record in the Paper, Towel & Tissue Industries. Hard working, customer focused professional who enjoys working with clients to understand their needs and provide solutions.
Overview
22
22
years of professional experience
Work History
SALES CONSULTANT
Waxie Sanitary Supply
10.2013 - 04.2017
- Commissioned Sales Representative for OC, LA and Inland Empire Markets
- Increased sales revenue 5-6% per year
- Elevated Client relationships beyond transactional to being a valued resource
- Conducted Annual Business Review with Client Management at Top12 Accounts
- Created Action Plan supporting Client's projects/objectives, resulting in increased revenue for Company, and Client Satisfaction
- Collaborated with Mill Reps and Product Specialists to support Action Plan providing Client access to a team of experts, tailored to their specific needs/objectives
- Successfully met all New Business metrics
- Actively pursued List of 20 Target Account Leads identified for New Business
- Utilized referrals, industry contacts, phone/email to gain access to decision makers to build rapport, determine needs and present solutions, resulting in year-over-year growth in New Business
- Developed relationships at all levels within Client hierarchy from their Executive Management to entry level staff.
SENIOR ACCOUNT EXECUTIVE
Georgia Pacific
08.2011 - 09.2013
- Hybrid role: Sales through Distribution & Business Development
- Brought in by Management to repair relationship and improve sales at key Merchant Distributor
- Successfully rebuilt relationship after working closely with all levels of the Distributor: GM, Sales Managers and individual Sales Reps to identify areas of conflict and rebuild relationship between companies
- Worked one-on-one with sales reps to increase sales via targeted business
- Met with Management on a regular basis
- Presented at Sales Meetings
- Business Development - Specialized in towel and tissue sales growth in Class A Office Building Clientele (Irvine Company, CBRE, PMRG)
- Achieved sales goals by consulting on efficiency improvement and waste reduction with Executive Property Managers responsible for portfolios over 500,000 sq
- Ft
- Managed projects through installation - to ensure Client Satisfaction.
DISTRICT SALES MANAGER
Wausau Paper
11.2006 - 08.2011
- Territory Sales responsibility: Distribution, End-User and Converter accounts in California and Hawaii
- Increased overall sales growth from $7M to $8M
- Developed high-volume corporate programs with End-users and Converters, as well as creating a successful scrapbooking paper program at retail paper stores
- Represented multi-faceted product portfolio of Text and Cover as well as Specialty Papers to Merchant Distribution, Agencies and Printers
- Recipient of Wausau Business Excellence Award
- Selected by Management as member of Wausau's Marketing Counsel on New Product Development and National Marketing Campaigns.
TERRITORY MANAGER
Glatfelter / New Page / MeadWestvaco / Mead Corporation
05.1995 - 11.2006
- Responsible for Sales & Marketing and Distribution expansion in multi-state territory
- Account Base included Merchant Distribution, End Users and Designers
- Grew territory from $5M to over $8M in gross revenue through existing Distribution and New Business
- Managed market message and sales pipeline during period of 3 ownership changes in 6 years; including multiple changes in management
- Facilitated single most successful Distribution Launch in company history
- Accomplished over 90% conversion of client's pre-existing business from the competition, exceeding Conversion Goal by 20%
- Selected by Management as Member of Sales Launch Team for newly franchised accounts in territories across the US
- Identified need in the market for digital product knowledge for carbonless grades
- Developed Digital Training Workshops resulting in digital product growth of 8%
- Recognition as Top Sales Performer in 2001, 2004, 2005 and 2006
- Selected by Management as Committee Member: Chillicothe Mill Steering Committee, MagneCote Steering Committee, Digital Steering Committee.
Education
Bachelor of Arts Degree/Communications/Public Relations -
Cal State University Fullerton
Skills
- Strategic Planning
- Persuasive Communication
- Customer Relationship Management
- Consultative Sales
- Prospecting Skills
- Customer Oversight
- Leads Prospecting
Timeline
SALES CONSULTANT
Waxie Sanitary Supply
10.2013 - 04.2017
SENIOR ACCOUNT EXECUTIVE
Georgia Pacific
08.2011 - 09.2013
DISTRICT SALES MANAGER
Wausau Paper
11.2006 - 08.2011
TERRITORY MANAGER
Glatfelter / New Page / MeadWestvaco / Mead Corporation
05.1995 - 11.2006
Bachelor of Arts Degree/Communications/Public Relations -
Cal State University Fullerton
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