Kimberly World
Ottawa,ON
Summary
Young professional with a passion for digital design, graphics, and business marketing. Eager learner seeking opportunities to apply creative skills in a collaborative team environment. Well-versed in Adobe Creative Suite, Microsoft, Apple editing, and more. Early in my professional career, I am poised for continuous development and advancement.
Overview
8
8
years of professional experience
Work History
Digital Marketing Assistant / WordPress Developer
International Dyslexia Association of Ontario
06.2023 - 01.2024
- Led WordPress development for the current website, oversaw regular updates, managed plug-ins, and ensured optimal functionality
- Optimized website to improve engine ranking, user experiences, and conversion rates
- Managed email communication, ensured timely responses, and maintained organized channels
- Generated and managed invoices while managing payments, ensuring accurate and timely billing
- Proficiently worked with Excel for various tasks, such as data analysis, reporting, and project management
- Coordinated multiple projects independently, ensuring timely completion and adherence to project deadlines
Server
Hometown Sports Grill
04.2022 - 06.2023
- Ensured customer satisfaction by providing accurate, timely, and courteous service
- Operated POS terminals, input orders, split bills, and prepared workstations for incoming shifts
- Maintained food hygiene and upheld a clean work environment per standards and guidelines
- Cultivated warm relationships with regular customers
- Resolved customer complaints promptly and professionally to maintain a positive reputation for the restaurant
Barista
Starbucks
05.2020 - 04.2022
- Made and served customers' beverages and food with a focus on speed, quality, and consistency
- Trained new team members with positive reinforcement in a respectful and encouraging manner
- Received payments and issued receipts while keeping track of all cash and credit transactions
Stylist
Club Monaco
08.2015 - 09.2017
- Assisted with in-store product placement to facilitate optimal turnover of seasonal fashion trends
- Consistently exceeded the weekly sales goals of the establishment
- Ensured ease of customer experience through overall store maintenance
Education
Diploma in Interactive Media & Design -
Algonquin College
Ottawa, ON04.2024
Skills
- Adobe Suite (Illustrator, Photoshop, Premiere Pro, Lightroom, Audition, Xd)
- Webpage Development (JavaScript, GitHub, HTML, CSS)
- Creativity
- Teamwork/Collaboration
- Adaptability
- Microsoft Office (Word, PowerPoint, Excel), Video/Photography Production
- Time management/Reliability
- Conflict resolution/Problem-solving
- Analytical Thinking
- CPR & First Aid
Coursework
- Business Marketing: Interacted with industry professionals to gain a comprehensive understanding and tools for business conduct
- Web Development: Designed and developed websites using HTML, CSS, Bootstrap, JavaScript, etc.
- User Experience Design: Applied UX strategies, user research, information architecture, interaction design, usability testing, visual design, and content strategy
- Digital Graphics: Created digital art using current software
Accomplishments
- www.idaontario.com
- www.readoctober.com
Please visit the following websites, which I created:
References Available
Available upon request
Timeline
Digital Marketing Assistant / WordPress Developer
International Dyslexia Association of Ontario
06.2023 - 01.2024
Server
Hometown Sports Grill
04.2022 - 06.2023
Barista
Starbucks
05.2020 - 04.2022
Stylist
Club Monaco
08.2015 - 09.2017
Diploma in Interactive Media & Design -
Algonquin College
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