Summary
Overview
Work History
Skills
Languages
Timeline
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Kimberly Wilkie

Laval

Summary

A dedicated and entrepreneurial professional with over 35 years of experience running and growing an aesthetics business from home. Skilled in customer service, business operations, and building lasting client relationships. Now looking to transition into a new role where I can use my extensive experience in client care, sales, and business management, while being part of a team. Excited to bring my experience and hardworking mindset to new opportunities.

Overview

37
37
years of professional experience

Work History

Owner & Aesthetician

Self-Employed | Home-Based Business
01.1988 - Current
  • Operated and managed a successful aesthetics business for over 35 years, providing a wide range of beauty services including nails, waxing, and facials.
  • Built and maintained a loyal client base, ensuring repeat business through personalized care and high-quality service.
  • Managed all aspects of the business, including scheduling, inventory management, and financial planning.
  • Developed expertise in the latest beauty trends and treatments, staying updated with industry standards and continuing education.
  • Balanced professional responsibilities with family commitments, demonstrating exceptional time management, multitasking, and organizational skills.

Restaurant Manager (Sold Business)

[Restaurant Name]
01.2015 - 01.2023
  • Managed daily operations of a high-volume restaurant, ensuring excellent customer service and smooth efficiency. Responsibilities included handling phone orders and coordinating dispatch.
  • Supervised a team of eight employees, overseeing recruitment, training, and performance management.
  • Managed inventory control, ordering, and vendor relationships to ensure cost-effective and timely stock management.
  • Maintained financial records including payroll, expenses, and profit margins, ensuring profitability and compliance with all regulations.
  • Promoted a positive work environment by fostering team collaboration, delivering excellent customer service, and maintaining high standards of cleanliness and food safety.
  • Successfully sold the business in [Year], ensuring a smooth transition of ownership and continued profitability.

Skills

  • Client Relations: Developed strong, long-lasting relationships with clients based on trust and exceptional service
  • Business Management: Extensive experience in managing all aspects of a small business, including finances, inventory and bookings
  • Time Management: Successfully balanced running a business with raising a family, demonstrating exceptional organizational skills
  • Sales & Marketing: Promoted services and products to a wide range of clients, leveraging word-of-mouth marketing and creating strong business bonds with clients and suppliers
  • Adaptability & Resilience: Thrived in a dynamic, ever-changing business environment while maintaining a positive attitude

Languages

English
Native or Bilingual
French
Full Professional

Timeline

Restaurant Manager (Sold Business)

[Restaurant Name]
01.2015 - 01.2023

Owner & Aesthetician

Self-Employed | Home-Based Business
01.1988 - Current

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Kimberly Wilkie