Kimberly Villa
Moorpark
Summary
Three years of customer service experience as a restaurant hostess, recently transitioned to behavioral health as a Behavior Technician. Proficient in communication and multitasking, with a focus on creating positive experiences for diverse individuals. Committed to helping others, supported by a strong work ethic and foundational knowledge in behavior support strategies.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Behavior Technician
Community Autism Services, a Stepping Stone Group Company
08.2025 - Current
- Implements behavior support and treatment plans
- Provides direct behavioral intervention to individuals with ASD utilizing ABA methodologies and strategies
- Records data and clinical documentation on client’s response to intervention
- Increased independence in daily living skills for XX% of clients through consistent practice and reinforcement
Expo/Food Runner
Serendipity Cafe
03.2023 - Current
- Facilitated food service by efficiently managing plate delivery.
- Provided exceptional customer service to enhance dining experience.
- Handled phone calls to address reservations and inquiries.
- Oversaw hostess duties, ensuring seamless guest reception and seating.
Babysitter
24 Hour Home Care
06.2022 - Current
- I watch my autistic brother Friday nights - Sunday nights it’s not all the time only when my mom is unable to watch him.
- I would say I’ve pretty much watched him my whole me life, he’s very creative, he likes making 3D things with paper and watching diy videos he’s not too verbal but I try to help him with his words
- My duties are to make sure he gets his dinner, I do have to keep an eye on him because he can be sneaky, I’ll let him watch videos or play in the backyard he loves to sing so I’ll play music for him overall I try to keep him active
Shift Leader/Manager
Domino's
06.2022 - 03.2023
- Maintained low labor costs during manager's absence.
- Managed inventory by checking dates and restocking items.
- Handled opening and closing procedures efficiently.
- Provided exceptional customer service to enhance client experience.
- Resolved issues promptly to ensure customer satisfaction.
- Managed incoming phone calls to address inquiries and concerns.
Education
Moorpark High School
Moorpark, CASkills
- Shift management
- Communication skills
- Customer service and support
- Store operations
- Physical stamina
- Organizational abilities
- Food safety compliance
- Cash handling expertise
Certification
- Food Handler Certification
- First Aid Certification
Timeline
Behavior Technician
Community Autism Services, a Stepping Stone Group Company
08.2025 - Current
Expo/Food Runner
Serendipity Cafe
03.2023 - Current
Babysitter
24 Hour Home Care
06.2022 - Current
Shift Leader/Manager
Domino's
06.2022 - 03.2023
Moorpark High School
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