Summary
Overview
Work History
Education
Skills
Timeline
Hobbies and Interests
Generic

Kimberly Ulrich

Prince George

Summary

Dynamic and results-driven professional seeking a full-time position in a rewarding field that fosters growth and development. Committed to leveraging diverse skills and experiences to effectively contribute to team objectives while embracing new challenges. Strong work ethic and passion for excellence will drive success through teamwork and innovation. Dedicated to continuous learning and professional advancement, ensuring alignment with organizational goals and adaptability in an ever-evolving landscape.

Overview

19
19
years of professional experience

Work History

Sales Associate

Telus and Koodo Mobility
03.2020 - Current
  • Responsible for providing excellent customer service.
  • Keeping up with the required sales goals for the store but also the area.
  • Handling cash from customers and at opening and closing
  • Receiving shipments and items, along with putting them away after labeling them properly
  • Administrative tasks delegated to me by the manager- schedule input, weekly sales reports
  • Help train and shadow new staff
  • Share knowledge on new Samsung devices along with Telus information when learning Telus activations
  • Outbound calling- checking in on customers and offering upgrades and exclusive new deals based off of the campaign

Sales Associate

Telus Mobility
02.2015 - 04.2017
  • Responsible for keeping up with current sales and incorporating those into our sales for the week
  • Providing excellent customer service
  • Handling cash at opening and closing
  • Preparing shipping and receiving items
  • Stocking shelves

Assistant Store Manager

Davids Tea Inc
07.2013 - 09.2014
  • Responsible for a wide variety of both clerical and customer service related tasks.
  • Chiefly responsible for maintaining inventory
  • Coaching staff on sales techniques and customer service related scenarios
  • Acted as sole manager through duration while main manager was on holidays, including submitted payroll and scheduling
  • Provided top-notch customer service while matching customer needs

Manager

Sears Portrait Studio
01.2007 - 01.2011
  • Solely responsible for maintaining the Prince George branch, including shipping and receiving orders, scheduling, and appointment management
  • Spearheaded marketing campaigns for the branch and built personal relationships with a wide variety of clientele
  • Personally building a team by being the hiring manager and providing all relevant training and coaching, and ensuring accountability among my staff
  • Traveled to and assisted other branches while in training to become district manager
  • Maintained a competitive sales average within the company for the studio, as well as myself against other studios across Canada
  • Worked within the studio from 1999 – 2007, transitioning from sales associate to key associate, to assistant manager, to temporary manager and then finally manager.

Education

Graduated -

D.P. Todd Secondary School
01.2001

Skills

  • Strong customer service abilities
  • Strong relationship-building abilities
  • Strong focus on accuracy
  • Significant leadership experience
  • Diligent and driven
  • Skilled in teamwork and individual tasks
  • Complex Problem-solving
  • Cash handling accuracy

Timeline

Sales Associate

Telus and Koodo Mobility
03.2020 - Current

Sales Associate

Telus Mobility
02.2015 - 04.2017

Assistant Store Manager

Davids Tea Inc
07.2013 - 09.2014

Manager

Sears Portrait Studio
01.2007 - 01.2011

Graduated -

D.P. Todd Secondary School

Hobbies and Interests

I greatly enjoy photography, as well as outdoor activities such as biking, going for walks, and hiking. I love spending time with my family and my church community.

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Kimberly Ulrich