Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kimberly Tejada

Pacoima

Summary

Highly motivated and versatile sales representative who is always eager to learn new skills. Accustomed to fast-paced setting with background in retail sales, skilled in customer service and product knowledge. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. 3+ years of customer service, communication skills, and insuring clean and satisfied work setting, leading to smooth customer flow and increased satisfaction. A team player who would love to join you to contribute and learn.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Retail Sales Associate

Jack in the Box
Pacoima
12.2021 - Current
  • Bagged or packaged purchases and wrapped gifts/food
  • Stocked shelves and supplies and organized displays
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Provided product information and answered customer questions
  • Monitored and maintained the cleanliness & organized sales floor and stocked areas
  • Promoted special offers and discounts to encourage purchases
  • Greeted and assisted customers to foster positive experiences
  • Handled cash register transactions accurately and efficiently
  • Monitored progress of pending refund requests
  • Responded promptly to all customer complaints regarding cleanliness issues
  • Maintained work area and kept cash drawer organized

Behavioral Therapist

Developmental Pathways
San Fernando
06.2024 - 12.2025
  • Collaborated with other mental health professionals to ensure comprehensive care for clients
  • Created a safe and supportive environment for clients to explore difficult emotions or behaviors
  • Work one-on-one with clients on building a comfortable environment to learn
  • Use positive reinforcement to encourage/motivate clients
  • Collect data on clients to help supervisors evaluate & track progress
  • Communicate with parents & managers w/ questions and advice
  • Assisted clients with communication, socializing, and self-help with the use of ABA therapy
  • Used techniques to reduce problem behaviors
  • Implemented behaviors (self control & self help) that client can use in future environments/encounters
  • Collaborated with mental health professionals and other staff members to perform clinical assessments or develop treatment plans

Education

High School Diploma -

Sylmar Charter High School
Sylmar, CA
06-2021

Some College (No Degree) - Phlebotomy

Los Angeles Career College
Northridge, CA

Skills

  • Customer service
  • Cash handling
  • Visual merchandising
  • Inventory management
  • Cleaning experience
  • Data collection
  • Communication skills
  • Positive reinforcement
  • Organizational skills
  • Social Work
  • Multitasking
  • Use to commute

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR Certified

Timeline

Behavioral Therapist

Developmental Pathways
06.2024 - 12.2025

Retail Sales Associate

Jack in the Box
12.2021 - Current

High School Diploma -

Sylmar Charter High School

Some College (No Degree) - Phlebotomy

Los Angeles Career College
Kimberly Tejada