Kimberly Stadelbauer
Kitchener,ON
Summary
Dynamic Personal Support Worker and Hairstylist Manager with a proven track record at Luther Village On The Park and Simply Hair Care. Excelled in dementia care and advanced haircutting techniques, boosting organizational growth through compassionate care and innovative salon marketing strategies. Skilled in relationship building and staff development, consistently enhancing customer and resident satisfaction.
Overview
26
26
years of professional experience
Work History
Personal Support Worker
Luther Village On The Park
Waterloo, Ontario
07.2021 - Current
- Assisted residents with daily activities such as bathing, dressing, and grooming.
- Monitored health and well-being of residents and reported significant health changes.
- Developed positive relationships with residents by demonstrating empathy and respect for their needs.
- Maintained detailed records of services performed on residents.
- Encouraged residents to participate in recreational activities such as reading, playing games, and socializing with others.
- Monitored changes in residents behavior and reported any concerns to nursing staff.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Managed inventory and supplies to ensure materials were available when needed.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Maintained updated knowledge through continuing education and advanced training.
Hairstylist Manager
Simply Hair Care
Kitchener, Ontario
06.1999 - 05.2015
- Cultivated strong value-added relationships with customers by delivering accurate service and product knowledge to drive earnings.
- Developed strategies for increasing customer retention rates through loyalty programs and promotional activities.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Negotiated contracts with vendors providing supplies such as hair color products and styling tools.
- Built strong relationships with customers by providing exceptional customer service.
- Maintained accurate records of staff performance, client feedback and inventory.
- Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
- Handled staff development, budgeting and supply ordering.
- Trained new hairstylists in proper techniques for cutting, coloring, styling and chemical treatments.
Education
Some College (No Degree) - Certified Neurofeedback Trainer
Open Mind And Wellness
Kitchener, ON08-2023
St. Louis
Kitchener, ONSkills
- Sales and retail experience
- Organizational growth
- Staff training and development
- Appointment scheduling efficiency
- Up-to-date industry trends
- Advanced haircutting techniques
- Salon marketing strategies
- Dementia care
- Daily living support
- Behavior management
- Compassionate care
- Verbal and written communication
- Relationship building
- Fall prevention
- Geriatric care
Accomplishments
- Graduated PSW Program with Honors
- Graduated Neurofeedback with Honors
- Food Hander and Safety Training
- Fall Prevention
- Health and Safety
- Dementia and Responsive Behaviors
- Infection Prevention and Control
- GPA
- Palliative Care
- Death Doula
Timeline
Personal Support Worker
Luther Village On The Park
07.2021 - Current
Hairstylist Manager
Simply Hair Care
06.1999 - 05.2015
Some College (No Degree) - Certified Neurofeedback Trainer
Open Mind And Wellness
St. Louis
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