Kimberly Sladek
Winnipeg,MB
Summary
Friendly Continuing Care Assistant committed to assisting patients in activities of daily living to improve patients' health and living standards, with 2 years of experience supporting aged, disabled and ill patients in care facilities and at home. Proficient in assisting patients with general daily activities such as bathing, toileting and dispensing medications. Kind and personable professional comfortable lifting up to 50 pounds and administering first aid and CPR.
Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.
Overview
5
5
years of professional experience
Work History
Continuing Care Assistant
Saskatchewan Health Authority
02.2022 - Current
- Assisted in daily living activities for improved quality of life.
- Improved patient mobility by assisting with transfers and ambulation exercises.
- Observed and examined patients to detect symptoms requiring medical attention such as bruises, open wounds and persistent coughs.
- Maintained a clean and organized environment to support infection control measures.
- Supplied physical support to assist patients in performing daily living activities such as getting out of bed, bathing, dressing, toileting and walking.
- Enhanced patient comfort by providing attentive and compassionate care.
- Promoted patient independence through individualized personal care plans.
Customer Service Manager
Walmart
07.2019 - 11.2021
- Enhanced customer satisfaction by streamlining support processes and implementing new strategies.
- Increased team productivity by providing ongoing training and support to customer service representatives.
- Improved response times for customer inquiries with efficient ticketing system management and prioritization techniques.
- Reduced customer complaints, proactively addressing issues and implementing effective solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
Education
No Degree - Continuing Care Program
Parkland College
Yorkton, SK12.2024
High School Diploma -
Parkland College
Yorkton, SK01.2021
Skills
- Dementia Care
- Vital signs monitoring
- Compassionate Caregiving
- Mobility support
- Daily living activities
- Direct Patient Care
- Personal Hygiene Assistance
- Feeding Assistance
- Safety Monitoring
- Palliative Care
- Compassionate
- Care plan implementation
Timeline
Continuing Care Assistant
Saskatchewan Health Authority
02.2022 - Current
Customer Service Manager
Walmart
07.2019 - 11.2021
No Degree - Continuing Care Program
Parkland College
High School Diploma -
Parkland College
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