Kimberly Singh
Sacramento,CA
Summary
Energetic and committed to encouraging intellectual, social, and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with toileting and meal needs.
Overview
10
10
years of professional experience
Work History
Licensed Insurance Agent
Advise Insurance
09.2021 - Current
- Handle customer queries and complaints
- Help with open enrollment periods
- Learning and understanding company insurance products
- Accessing customer accounts and policy schedules
- Initiating and upgrading insurance policies
- Maintaining updated education on insurance policies
Front Desk Agent
Grand Sierra Resort and Casino
05.2021 - 09.2021
- Checked guests in and out of hotel rooms
- Ensured that the guests had an enjoyable stay
- Distributed room keys
- Made reservations on LIS system
- Verified information was correct with guests
- Took payment from guests
- Explained local amenities and attractions to guests
Team Lead
Faneuil
03.2020 - 05.2021
- Assist professional providers with Blue Cross Blue Shield of Michigan accounts for patients
- Assist with denied health insurance claims
- Used multiple internal systems to gain information required
- Using Microsoft word and excel daily
- Managing day to day activities of the team
- Delegating tasks to tram members
- Assisting team members when needed
- Motivating team to achieve goals
- Conducting training
- Implementing a timeline to achieve goals set
Phone Technician
Volt
11.2018 - 03.2020
- Performed complete phone erasures and factory resets, debugged problems, and refurbished devices
- Removed damaged components, assessed faults, and repaired or replaced with new parts
- Handled trouble calls on production and processing equipment and facilities
- Read and interpreted technical manuals, drawings, and schematics to make accurate repair decisions
- Completed inspections and diagnostic procedures to identify problems and optimal resolutions
Cashier
Sprouts Farmers Market
01.2017 - 10.2018
- Drove sales and add-on purchases by promoting specific item options to customers
- Helped customers find specific product, answered questions, and offered advice
- Maintained high productivity by efficiently processing cash, credit, debit, and voucher program payments for customers
- Trained new team members in cash register operation, stock procedures, and customer service
- Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions
- Worked POS systems
- Completed daily recovery tasks to keep areas clean and neat for maximum efficiency
General Laborer
Kohls
10.2016 - 12.2016
- Protected company reputation and built a loyal client base by working relentlessly to resolve problems and improve customer satisfaction
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Organized clothing
- Resolved conflicts
- Maintained dressing rooms and cleanliness of the department floors
Recreational Leader
Regency Park 4th R, Natomas
06.2015 - 10.2016
- Payment Processing
- Customer assistance
- Gathered, prepared, operated, and maintained all equipment and supplies necessary for planned activities
- Helped participants enjoy activities while ensuring safety
- Customer greeting protocol
- Maintained facilities, grounds, and equipment to ensure community safety and attract attention
- Developed events and programs in consideration of needs, abilities, and interests of participants
- Promoted fun, safe, and inclusive environment by monitoring activity of participants to identify and address behavioral issues
- Explained principles, techniques, and safety requirements of different activities to participants to prevent injury
Education
High school diploma or GED -
Arthur A Benjamin Health Professions High School
Sacramento, CA06.2015
Skills
- Research
- Assessments
- Customer focus & orientation
- Memorization
- Attention to detail
- Administrative support professional fit
- Work style: Reliability
- Work style: Conscientiousness
- Scheduling
- Cashier skills
- Data entry: Accuracy
- Filing & organization
- Protecting patient privacy
- Home health aide skills
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Licensed Insurance Agent
Advise Insurance
09.2021 - Current
Front Desk Agent
Grand Sierra Resort and Casino
05.2021 - 09.2021
Team Lead
Faneuil
03.2020 - 05.2021
Phone Technician
Volt
11.2018 - 03.2020
Cashier
Sprouts Farmers Market
01.2017 - 10.2018
General Laborer
Kohls
10.2016 - 12.2016
Recreational Leader
Regency Park 4th R, Natomas
06.2015 - 10.2016
High school diploma or GED -
Arthur A Benjamin Health Professions High School
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