Kimberly Sanzon Luna
Baldwin Park
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
2
2
years of professional experience
2025
2025
years of post-secondary education
Work History
Assistant Store Manager
Food 4 Less Supermarket
Baldwin Park
01.2024 - Current
- Assisted in managing daily store operations.
- Coordinated inventory management and product restocking procedures.
- Implemented merchandising standards to enhance product visibility.
- Monitored cash handling and ensured accurate financial reporting.
- Maintained store cleanliness and organized displays for optimal shopping experience.
- Oversaw daily cash handling procedures, reconciling discrepancies as necessary.
- Provided leadership support during peak business hours by motivating staff members to meet targets.
- Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
- Maintained inventory by checking merchandise to determine levels.
- Monitored sales activities to ensure that customers receive satisfactory service and quality goods.
- Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
- Collaborated with other departments within the organization to coordinate promotions, events, and special projects.
Cashier
7 Eleven Store
Baldwin Park
03.2023 - 11.2023
- Operated cash register and processed customer transactions efficiently.
- Managed inventory levels and restocked shelves as needed.
- Assisted customers with inquiries and provided product recommendations.
- Handled cash, credit, and debit transactions accurately and securely.
- Resolved customer complaints professionally and effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Performed other duties as assigned by management.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
Education
Sierra Vista High School
Baldwin Park, CASkills
- Inventory management
- Visual merchandising
- Sales reporting
- Cash handling
- Customer service
- Team leadership
- Communication skills
- Marketing and promotions
- Sales strategies
- Staff management
- Stock rotations
- Cash auditing
- Sales techniques
Languages
English
Professional
Spanish
Limited
Timeline
Assistant Store Manager
Food 4 Less Supermarket
01.2024 - Current
Cashier
7 Eleven Store
03.2023 - 11.2023
Sierra Vista High School