Kimberly Russell
Paradise,Canada
Summary
Reliable, patient, detail oriented and highly driven professional with five years work experience in jobs with administrative tasks. Works well independently and as a member of a team. Possesses non-judgemental, respectful, and positive attitude.
Overview
11
11
years of professional experience
Work History
PEER SUPPORTER
Lifewise Mental Health Peer Services/NL Health
03.2021 - 05.2024
- Provided support and managed a high caseload of clients living with severe and persistent mental illness and addictions
- Met individually with clients, developed rapport and trust, engaged in active listening to identify client’s needs, and translated needs to interventions
- Maintained concise and detailed documentation of sensitive information utilizing complex case management technology with professionalism and discreteness
- Managed multiple priorities simultaneously through effective time management practices, ensuring all tasks were completed on schedule while maintaining a high level of accuracy
- Performed basic administrative tasks, such as scheduling appointments, and managing phone calls.
CAREER AND EMPLOYMENT DISABILITY CASE MANAGER
Spinal Cord Injury NL
09.2015 - 01.2016
- Provided comprehensive assessment utilizing active listening, attention to detail, and multitasking skills to determine client needs
- Provided career counseling, developed career action plans, and extensive case management
- Collaborated with community stakeholders to ensure clients find and maintain employment
- Arranged and coordinated meetings
- Determined and established office routines and procedures
- Scheduled and confirmed appointments
- Answered electronic enquiries and prepared reports
- Operated computer, fax machine, and printer
SOCIAL WORKER I
Labrador-Grenfell Health
09.2014 - 01.2015
- Provided comprehensive assessment of all new inpatient and outpatient referrals and provided client-centred treatment
- Connected inpatients and seniors in the community with various resources and programs utilizing communication and advocacy skills
- Assisted clients with applications for services, provided direct counselling to patients and families, and coordinated services from other departments as needed
- Administrative duties such as filing, faxing, printing, organizing meetings, and answering enquires.
FASD MENTAL HEALTH THERAPIST
Alberta Health Services
12.2012 - 03.2014
- Completed psychosocial assessments and diagnosis on all referrals
- Provided counselling and service coordination for persons diagnosed with Fetal Alcohol Spectrum Disorder
- Liaised with education providers and other community groups
- Provided information on the diagnosis of FASD and how-to best work with students and community members with the diagnosis
- Active member of the FASD diagnostic committee
- Performed basic administrative tasks
- Worked effectively in a fast paced environment
Education
BACHELOR OF SOCIAL WORK -
St. Thomas University
01.2012
BACHELOR OF PSYCHOLOGY - Sociology & Gerontology
St. Thomas University
01.2010
Skills
- Problem-Solving
- Attention to Detail
- Professionalism
- Microsoft office suite
- Time management
- Interpersonal skills
- Dependable
- Quick learner
Volunteer Experience
- Fredericton Sexual Assault Crisis Line, Volunteered with crisis calls and crisis management.
- Swaziland for Positive Living, Assisted with various programs for people living with AIDS/HIV in Africa.
References
- Melinda Sweetland, Team Lead-FACT Team, NL Health, 709-429-0892, Melinda.sweetland@easternhealth.ca
- Bonnie Rotchford, Peer Support Supervisor- FACT/ACT, Lifewise Mental Health Peer Services, 709-643-4361, brotchford@lifewisenl.ca
Timeline
PEER SUPPORTER
Lifewise Mental Health Peer Services/NL Health
03.2021 - 05.2024
CAREER AND EMPLOYMENT DISABILITY CASE MANAGER
Spinal Cord Injury NL
09.2015 - 01.2016
SOCIAL WORKER I
Labrador-Grenfell Health
09.2014 - 01.2015
FASD MENTAL HEALTH THERAPIST
Alberta Health Services
12.2012 - 03.2014
BACHELOR OF PSYCHOLOGY - Sociology & Gerontology
St. Thomas University
BACHELOR OF SOCIAL WORK -
St. Thomas University
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