Kimberly Richmond
LANCASTER
Summary
Patient-focused behavioral therapist with several years of experience working with youth and adults with disabilities. Creative counselor devising targeted solutions to patient concerns and cultivating nurturing therapy environments.
Overview
2
2
years of post-secondary education
18
18
years of professional experience
Work History
Behavioral Therapist
Alongside Services
LANCASTER
08.2022 - Current
- Developed individualized treatment plans for clients with behavioral challenges.
- Collaborated with multidisciplinary teams to enhance client care strategies.
- Conducted assessments to identify client needs and treatment goals.
Receptionist
Massage Envy
LANCASTER
09.2022 - 08.2024
- Greeted clients warmly upon arrival at the wellness center.
- Managed appointment scheduling for therapists and clients efficiently.
- Answered phone calls and addressed client inquiries promptly.
Shift Supervisor
Starbucks
LANCASTER
09.2016 - 08.2020
- Supervised daily operations and ensured compliance with company policies.
- Trained and mentored new baristas on beverage preparation techniques.
- Managed inventory levels and ordered supplies to maintain stock availability.
Team Leader
Target
Palmdale
07.2008 - 06.2016
- Led daily team meetings to coordinate tasks and ensure smooth operations.
- Trained new employees on company policies and operational procedures.
- Monitored inventory levels and organized merchandise displays for optimal presentation.
Education
Bachelor of Arts - Psychology
Arizona State University
Tempe, AZ 08.2020 - 03.2022
Skills
- Behavior modification
- Team collaboration
- Client relationship management
- Effective communication
- Problem solving
- Active listening
- Autism spectrum disorder
- Client services
Timeline
Receptionist
Massage Envy
09.2022 - 08.2024
Behavioral Therapist
Alongside Services
08.2022 - Current
Bachelor of Arts - Psychology
Arizona State University
08.2020 - 03.2022
Shift Supervisor
Starbucks
09.2016 - 08.2020
Team Leader
Target
07.2008 - 06.2016