Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Rascon

Manteca

Summary

Hospitality professional with 10 years of experience in delivering exceptional customer service. Proven ability to excel in fast-paced environments while effectively managing multiple tasks. Strong commitment to teamwork and adaptability, consistently meeting evolving demands. Excellent communication skills and a positive attitude contribute to reliability and results-oriented performance.

Overview

10
10
years of professional experience

Work History

General Manager

Grand Canyon Brewery
05.2023 - 04.2025
  • Oversaw budget and labor implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed diverse team of professionals to foster positive work environment and enhance employee satisfaction.
  • Developed and executed strategies that increased sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success.

Head Bartender

Grand Canyon Brewery
03.2018 - 04.2025
  • Executed opening and closing duties, including cash drawer preparation and inventory management.
  • Established strong rapport with patrons, boosting repeat business and loyalty.
  • Trained new bartenders in drink recipes, mixing techniques, and customer service standards.
  • Monitored cash handling procedures to ensure transaction accuracy and minimize theft.
  • Served high customer volumes during special events, nights, and weekends.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.

Server

Grand Canyon Brewery
08.2015 - 04.2025
  • Managed multiple tables simultaneously while maintaining high service quality.
  • Served food and beverages promptly, prioritizing customer needs.
  • Operated POS system for order placement, bill management, and complimentary item handling.
  • Collaborated with team members during busy shifts to ensure efficient workflow and enhance guest experiences.

Education

Associate of Science - Veterinary Science

Northern Arizona University
Flagstaff, AZ
05-2022

Skills

  • Leadership and team building
  • Collaboration and teamwork
  • Multi-tasking efficiency
  • Time management skills
  • Verbal and written communication
  • Staff motivation techniques
  • Vendor relationship management
  • Troubleshooting expertise
  • Food safety standards
  • Labor management practices
  • POS system proficiency

Timeline

General Manager

Grand Canyon Brewery
05.2023 - 04.2025

Head Bartender

Grand Canyon Brewery
03.2018 - 04.2025

Server

Grand Canyon Brewery
08.2015 - 04.2025

Associate of Science - Veterinary Science

Northern Arizona University

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Kimberly Rascon