Kimberly Peckford
Botwood,NL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hotel position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Hotel Front Desk Receptionist
Westwood Inn Hotel
Grand Falls Windsor, NL
11.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Kept accounts in balance and ran daily reports to verify totals.
Sales Clerk
Dollarama
Grand Falls Windsor, NL
04.2006 - 08.2011
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
Education
Adult Basic Education - High School Diploma
Corona College
Grand Falls-Windsor, NL02.2020
Skills
- Hotel Safe Deposits
- Guest Registration
- Making Reservations
- Greeting Guests
- Room Assignments
- Front Desk Operations
- Room Key Issuance
- Nightly Audits
- Customer Inquiries
Timeline
Hotel Front Desk Receptionist
Westwood Inn Hotel
11.2021 - Current
Sales Clerk
Dollarama
04.2006 - 08.2011
Adult Basic Education - High School Diploma
Corona College
Similar Profiles
Jasleen KaurJasleen Kaur
Kitchen Hand at Smitty's Westwood Village InnKitchen Hand at Smitty's Westwood Village Inn
Rouiz Aris BautistaRouiz Aris Bautista
Demi Chef De Partie at Westwood Hotel FZE.Demi Chef De Partie at Westwood Hotel FZE.
Carlos Ruben MontanezCarlos Ruben Montanez
Maintenance Engineer at Holiday Inn Hotel Renamed to Hampton InnMaintenance Engineer at Holiday Inn Hotel Renamed to Hampton Inn