Kimberly Peckford
Botwood,NL
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level hotel position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
Hotel Front Desk Receptionist
Westwood Inn Hotel
Grand Falls Windsor, NL
11.2021 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Resolved customer issues quickly and notified supervisor immediately when
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Collected room deposits, fees and payments.
- Collaborated with team members to handle guest requirements from check-in through check-out.
- Checked lobby, bathrooms and common areas near front desk for cleanliness multiple times per shift.
- Contacted housekeeping staff and maintenance department immediately to resolve guest room issues.
- Kept accounts in balance and ran daily reports to verify totals.
Sales Clerk
Dollarama
Grand Falls Windsor, NL
04.2006 - 08.2011
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
- Inspected floor displays, noted missing items and immediately replenished merchandise.
- Kept front check out area clean and organized for efficient service.
Education
Adult Basic Education - High School Diploma
Corona College
Grand Falls-Windsor, NL02.2020
Skills
- Hotel Safe Deposits
- Guest Registration
- Making Reservations
- Greeting Guests
- Room Assignments
- Front Desk Operations
- Room Key Issuance
- Nightly Audits
- Customer Inquiries
Timeline
Hotel Front Desk Receptionist
Westwood Inn Hotel
11.2021 - Current
Sales Clerk
Dollarama
04.2006 - 08.2011
Adult Basic Education - High School Diploma
Corona College
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