Kimberly Padilla
San Jose
Summary
Dynamic team leader with expertise in customer service and communication. Proven ability to train new crew members and manage inventory, resulting in enhanced operational efficiency.
Overview
1
1
year of professional experience
Work History
Crew Member Team Leader
McDonald's
San Jose
08.2025 - Current
- Led team meetings to discuss daily goals and operational improvements.
- Trained team members on efficient food preparation techniques and customer service excellence.
- Coordinated shift schedules to optimize team performance and operational workflow.
- Monitored inventory levels and conducted regular stock checks for accuracy.
- Encouraged teamwork and collaboration among crew members to enhance service delivery.
- Maintained cleanliness and organization in food preparation and service areas.
- Assisted in developing promotional strategies to increase customer engagement.
Crew Member
McDonald's
San Jose
05.2025 - Current
- Engaged with customers to provide information about menu items and specials.
- Trained new crew members on company protocols and customer service techniques.
- Assisted in closing procedures by completing cleaning tasks and securing the premises.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Maintained organized storage areas for food products, beverages and restaurant supplies.
Education
Bachelor of Science - Biochemistry
California State University, East Bay
Hayward, CA06-2029
High School Diploma -
Yerba Buena High School
San Jose, CA06-2024
Skills
- Customer service
- Team leadership
- Inventory management
- Effective communication
- Time management
- Food safety protocols
- Team management
- Problem solving
- Sales and marketing
- Workload balancing
- Crisis management
- Innovation and creativity
- Multitasking
- Team player
- Employee training
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
French
Limited
Timeline
Crew Member Team Leader
McDonald's
08.2025 - Current
Crew Member
McDonald's
05.2025 - Current
Bachelor of Science - Biochemistry
California State University, East Bay
High School Diploma -
Yerba Buena High School