Kimberly Ngo
Santa Ana
Summary
Highly skilled Manicurist and Esthetician with a distinguished record at Queen Nail, renowned for enhancing client satisfaction through expert ingrown nail treatments and exceptional customer service. Demonstrated exceptional organizational and time management abilities in a dual role at Shin's Audiology & Hearing Aid, streamlining appointment processes efficiently. Celebrated for elevating salon standards and fostering strong client relationships. Committed to professional growth by pursuing a massage therapist license through college education.
Overview
15
15
years of professional experience
Work History
Manicurist and Esthetician
Queen Nail
02.2012 - 06.2024
- Educated clients on proper nail care techniques, promoting healthier nails and overall satisfaction with services rendered.
- Contributed positively to the salon''s reputation by consistently receiving positive reviews from clients both in-person and online.
- Assisted in training new team members on best practices in nail care techniques, fostering a supportive learning environment within the workplace.
- Prepared nail beds and cuticles, shaped nails and applied polish.
- Maintained up-to-date knowledge of current trends and technique in nail industry
Receptionist
Shin's Audiology & Hearing Aid
03.2009 - 01.2012
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Manage patient records, files, billing, and insurance verification
- Confirmed appointments, communicated with clients, and updated client records.
Education
Massage Therapy License -
American Institute of Massage Therapy
Santa Ana, CA02.2025
Manicurist License -
Advance Beauty College
Garden Grove, CA01.2012
High School Diploma -
Western High School
Anaheim, CA05.2004
Skills
- Ingrown Nail Treatment
- Customer Service
- Problem-solving skills
- Nail Extensions
- Organization skills
- Time Management
- Telephone skills
- Data Entry
Timeline
Manicurist and Esthetician
Queen Nail
02.2012 - 06.2024
Receptionist
Shin's Audiology & Hearing Aid
03.2009 - 01.2012
Massage Therapy License -
American Institute of Massage Therapy
Manicurist License -
Advance Beauty College
High School Diploma -
Western High School
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