Kimberly Museve
Hawthorne
Summary
Enthusiastic professional with a background in community health and retail. Experienced in coordinating outreach programs and developing educational materials, fostering public health awareness while delivering exceptional customer service.
Overview
6
6
years of professional experience
Work History
Service Experience Associate
Nordstrom
Redondo Beach
07.2023 - Current
- Guided customers in product selections with tailored recommendations to enhance shopping experience.
- Executed transactions with accuracy while adhering to company policies for a secure checkout.
- Resolved customer inquiries and complaints in a professional manner, ensuring satisfaction.
- Built relationships with customers by providing friendly customer service.
- Collaborated with team members to create a positive shopping environment for customers.
- Trained new associates on customer service techniques and store operations.
- Maintained visual merchandising standards to enhance store presentation and appeal.
- Streamlined an efficient way to process and check out order pickups.
Toro Health & Wellbeing Intern
CSUDH
Carson
06.2026 - 08.2026
- Assist with planning and implementing campus-wide health promotion initiatives focused on student wellness and preventive health.
- Coordinate and staff outreach events, health education workshops, and tabling activities to increase student engagement and awareness of campus resources.
- Develop educational materials, flyers, social media content, and promotional campaigns using Canva to support health and wellness programs.
- Provide health education and connect students with available campus and community resources.
- Support inventory management, organization, and distribution of food and essential items through Teddy's Pantry.
- Assist with vision and hearing screening documentation, medical records review, workflow documentation, and policy and procedure updates.
- Collaborate with Health Ambassadors and Student Health Center staff to improve program operations and student outreach efforts.
- Maintain accurate records, organize program materials, and assist with administrative tasks to support daily department operations.
Student Volunteer
The Kensington
Redondo Beach
03.2026 - 04.2026
- Provided compassionate companionship to promote social interaction and emotional well-being for residents.
- Assisted staff in daily operations and provided support to residents, fostering a positive living environment.
- Ensured a clean and safe environment for residents and visitors to enhance overall comfort and safety.
Retail Associate
Burlington Coat Factory Department Store
Torrance
10.2020 - 07.2023
- Assisted customers with product selection and provided excellent service.
- Operated cash register and processed customer transactions accurately.
- Handled customer inquiries and resolved issues promptly.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Organized merchandise displays to enhance the shopping experience.
- Managed inventory levels and restocked shelves.
- Trained new associates on store policies and customer service standards.
- Collaborated with team members to maintain a clean store environment.
Education
Bachelor of Science - Community Health
California State University, Dominguez Hills
Carson, CA12-2026
Associate of Applied Science - Public Health
Los Angeles Southwest College
Los Angeles, CA06-2024
High School Diploma -
Lawndale High School
Lawndale, CA06-2020
Skills
- Customer service
- Client engagement
- Program coordination
- Service training
- Effective communication
- Interpersonal communication
- Verbal communication
- Team collaboration
- Multitasking
- Microsoft 365 Software Proficiency
- Canva Pro
- Public Speaking
- Social Media Content Creation
- Student Engagement
- Documentation & Recordkeeping
Languages
English
Professional
Swahili
Professional
Timeline
Toro Health & Wellbeing Intern
CSUDH
06.2026 - 08.2026
Student Volunteer
The Kensington
03.2026 - 04.2026
Service Experience Associate
Nordstrom
07.2023 - Current
Retail Associate
Burlington Coat Factory Department Store
10.2020 - 07.2023
Bachelor of Science - Community Health
California State University, Dominguez Hills
Associate of Applied Science - Public Health
Los Angeles Southwest College
High School Diploma -
Lawndale High School