Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Morris

Stoney Creek,ON

Summary

Expert in managing patient privacy and providing emotional support, ensuring high-quality care and efficiency. Empathetic Care Worker with sensitive and compassionate approach to cultivating trusting, stimulating and varied lifestyle for residents. Offers enhanced care with flexible learning approach for patients. Experience in hospital and in-home settings providing guidance and encouragement to patients through physical and emotional support.

Overview

17
17
years of professional experience

Work History

Personal Support Worker

Billings Court Manor
01.2024 - Current
  • Assisted clients with daily living activities, promoting independence and wellbeing.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
  • Monitored patient health status regularly, reporting any changes to the appropriate medical staff.

Medical Office Administrator

Aldershot Village Medical
09.2021 - 05.2023
  • Received, recorded and filed medical payments by check, cash, and credit card.
  • Addressed patient inquiries promptly, providing clear explanations about treatment plans, insurance coverage, billing processes, or other concerns as needed.
  • Optimized patient flow within the clinic by coordinating with clinical staff for smooth transition between appointments and procedures.
  • Reviewed and sent medical records to other physicians upon request.
  • Managed inventory effectively to reduce waste while ensuring adequate stock levels for essential supplies at all times.
  • Reduced errors in billing and insurance claims processing by maintaining accurate patient records and staying updated on industry regulations.
  • Managed appointments, registrations and patient relations in busy office.

Personal Support Worker

United Mennonite Home
10.2015 - 05.2020
  • Promoted continuity of care by communicating effectively with other Personal Support Workers during shift changes or handoffs.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Utilized adaptive equipment appropriately when assisting clients with mobility-related tasks or exercises.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.

Personal Support Worker

Bayshore Home Health
02.2008 - 10.2015
  • Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Conducted light housekeeping duties to maintain a clean and comfortable living space for patients.
  • Assisted with daily living activities, running errands, and household chores.
  • Completed regular check-ins and progress report for each client.

Education

Medical Office Administration - Medical Administration

TriOS College
Hamilton, ON
01.2009

PSW Certification - Personal Support Worker

HWDSB- Continuing Education
Hamilton, ON
06.2004

High School Diploma -

Cathedral High School
Hamilton, ON
06.2003

Skills

    Mobility Assistance

    Dementia Care

    Personal Hygiene Assistance

    Emotional Support

    Privacy and confidentiality

    Palliative Care

    Patient Care

    Compassionate Care

    Clinical Documentation

    First aid and safety

    Time Management

Timeline

Personal Support Worker

Billings Court Manor
01.2024 - Current

Medical Office Administrator

Aldershot Village Medical
09.2021 - 05.2023

Personal Support Worker

United Mennonite Home
10.2015 - 05.2020

Personal Support Worker

Bayshore Home Health
02.2008 - 10.2015

Medical Office Administration - Medical Administration

TriOS College

PSW Certification - Personal Support Worker

HWDSB- Continuing Education

High School Diploma -

Cathedral High School
Kimberly Morris