Kimberly Miravalles
Alameda
Summary
Dedicated and efficient Pharmacy Supervisor known for high productivity and completing tasks with precision. Skilled in inventory management, regulatory compliance, and medication therapy management. Excel in communication, leadership, and problem-solving to enhance team performance and patient care outcomes. Adaptable to the ever-changing healthcare industry and dedicated to providing quality pharmaceutical expertise
Overview
15
15
years of professional experience
1
1
Certification
Work History
Pharmacy Supervisor
Option Care
Hayward
11.2024 - Current
- Analyzed workflow processes within the pharmacy and identified opportunities for efficiency gains.
- Reviewed prescriptions for accuracy prior to filling them out for customers.
- Communicated regularly with physicians regarding medication orders and patient needs.
- Evaluated existing systems used within the pharmacy environment and recommended improvements as necessary.
- Developed standard operating procedures for the pharmacy operations team.
- Coordinated with vendors to ensure timely delivery of medications and supplies.
- Monitored inventory levels of pharmaceuticals and other supplies to ensure adequate stock is available at all times.
- Maintained accurate records related to drug orders, deliveries, returns, recalls, waste disposal.
- Trained new employees on proper safety protocols related to the handling of drugs and hazardous materials.
- Assisted in resolving customer complaints or inquiries in a timely manner.
- Organized weekly meetings with pharmacy staff members to discuss current projects or issues.
- Participated in developing departmental budgets and monitored expenses against budget projections.
- Conducted performance reviews for pharmacy technicians and provided feedback on areas of improvement.
- Provided direct supervision to pharmacy staff and ensured compliance with applicable laws, regulations, and policies.
- Updated procedures necessary for compounding, mixing, packaging, and labeling medications.
- Ordered supplies needed for pharmacy and kept tabs on inventory levels.
- Trained pharmacy interns and newly hired technicians.
- Interviewed applicants for job positions, providing insight to professionals on which candidates would add diversity and talent to pharmacy team.
- Implemented effective mediation and interpersonal skills when handling conflicts that arose between customers and pharmacy staff.
- Created and implemented policies and procedures for effective pharmacy management.
- Monitored medication inventory levels and kept detailed documentation in company software.
- Mentored pharmacy technicians and trainees, providing insight and answering questions regarding company procedures and medical protocols.
- Utilized pharmaceutical software to manage inventory, process prescriptions, and monitor drug interactions.
- Managed drug procurement, storage, and disposal processes to ensure medication integrity and compliance.
- Supervised pharmacy technicians and support staff in daily operations to ensure compliance with regulatory standards.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Identified appropriate solutions to minimize issues and quickly solve problems.
- Delegated work to staff, setting priorities and goals.
Ambulatory Pharmacy Technician
Stanford
Emeryville
11.2023 - 11.2024
- Enters medication orders into the pharmacy system and operates automated dispensing equipment for accurate preparation and storage under pharmacist supervision.
- Maintains medication inventory; places and receives stock replacement orders.
- Receive and inspect stock deliveries, ensuring accuracy and proper storage.
- Perform routine inventory counts, reconcile discrepancies, and update records.
- Operate and maintain automated inventory and dispensing machines or systems.
- Monitor expiration dates, removing expired items to minimize waste.
- Document inventory transactions and maintain accurate records in compliance with policies.
- Prepares, packages, compounds and labels non-sterile drug products with appropriate final pharmacist checks.
- IV admixtures and hazardous compounding
Lead Pharmacy Technician
Washington Hospital Services
Fremont
08.2010 - 11.2023
- Conducted regular audits of drug inventories to detect any discrepancies or irregularities.
- Ensured that all medications were stored properly, following safety protocols.
- Prepared sterile products according to established standards and procedures.
- Assisted in the training of new pharmacy technicians and provided feedback on their performance.
- Monitored staff productivity levels and provided guidance when needed.
- Developed policies and procedures for the efficient operation of the pharmacy department.
- Assisted pharmacists in filling prescriptions accurately and efficiently.
- Oversaw inventory management processes such as ordering, stocking, tracking expiration dates.
- Maintained a clean and organized pharmacy workspace to ensure efficiency.
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Monitored controlled substances inventory and maintained compliance with regulations.
- Assisted in the development and implementation of pharmacy services.
- Trained new technicians in pharmacy procedures and customer service.
- Coordinated workflow to ensure timely and accurate medication dispensing.
- Organized and led team meetings to discuss workflow improvements and challenges.
- Led a team of pharmacy technicians, providing training and supervision.
Education
Some College (No Degree) - Business Administration and Management
Merritt College
Oakland, CASkills
- Medication management
- Pharmacy operations
- Inventory management
- Regulatory compliance
- Policy development
- Workflow optimization
- Performance evaluation
- Employee training
- Data analysis
- Conflict resolution
Languages
Chinese (Cantonese)
Professional
Certification
- CPHT
- BLS
- CA Pharmacy Technician
References
References available upon request.
Timeline
Pharmacy Supervisor
Option Care
11.2024 - Current
Ambulatory Pharmacy Technician
Stanford
11.2023 - 11.2024
Lead Pharmacy Technician
Washington Hospital Services
08.2010 - 11.2023
Some College (No Degree) - Business Administration and Management
Merritt College