Kimberly McMillan
Calgary
Summary
An outgoing and reliable worker seeking a position where my work ethic, combined with my friendly personality, can be useful to be part of a successful team. I am extremely capable of managing multiple tasks in a fast-paced environment, while keeping organized and calm under pressure. I uphold myself to high standards and am always looking for growth in both my professional and personal life. I believe my positive attitude, punctuality, and willingness to learn new things equip me with the skills needed to succeed within the company.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Blue Iguana Pools
09.2022 - Current
- As an Administrative Assistant, I must be highly organized and detail oriented
- I have become proficient in different types of software utilizing them to schedule appointments, order products, maintain inventory, and manage social media accounts
- I pride myself in delivering excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Esthetician
Luxury Locks & Lashes
08.2019 - 12.2024
- I am a3x certified lash artist as well as certified in hair extensions
- Starting from the ground up, I was able to grow clientele while managing the business aspect of things including finances, advertisement, media, bookkeeping and more
- Engaged in continuous education to enhance skills and expand treatment offerings.
Lead-hand/ Straw-Boss
Ledcor – TMEP
10.2021 - 06.2022
- My responsibilities included the supervision of sub-contractors, equipment operators, and laborers
- I oversaw submitting all the Forman’s reports as well as performing all site inspections and submitting hours, work orders, and daily requirements. In the event that the forman could not make it to work, I stepped into his role.
- Coordinated with supervisors to implement process improvements for enhanced team performance.
Assistant General Manager
Glacier House Resort
05.2019 - 07.2019
- My responsibilities included but were not limited to: managing my staff, keeping the resort up to standards, scheduling, and most importantly customer service
- Implemented strategic initiatives for improved employee engagement.
- Working closely with the owner, I helped develop new protocols and incorporated much on the renovations and upgrades at hand
- My only reason for leaving so quickly was due to an emergent relocation
Supervisor/Bartender/Server
On the Rocks
06.2018 - 05.2019
- I was hired as a server, but within a month I was promoted to supervisor/bartender
- I quickly showed the owner that I possessed strong leadership skills and was particular about my job being done correctly
- Developed training programs for enhanced employee performance.
- In January, Tarn offered me the GM position of his liquor store due to my attention to detail and hard work ethic
Marketing Sales Manager
Allgoods LLC
02.2014 - 09.2016
- I surpassed the sales goal every week enabling myself to gain a two dollar increase in pay and a higher commission percentage
- Developed comprehensive sales strategies by analyzing market trends and customer needs.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Cultivated a high-performing sales team for improved morale and increased productivity.
Education
Azle High School
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Tarrant County College
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Thompson Rivers University
Skills
- Data entry
- Computer proficiency
- Office administration
- Time management
- Customer service
- Multitasking and organization
- Social media marketing
- Staff management
Certification
- Ground Disturbance for Supervisors - April2021
- Construction Safety Training System2020 - April2021
- Aerial Work Platforms - April2021
- Mental Health First Aid - April2021
- Transportation Endorsement - April2021
- Occupational Level One First Aid - March2021
- Pipeline Construction Safety Training - April2021
- WHMIS - March2021
- Fall Protection - April2021
- Classic Eyelash Technician - Jan2020-present
- Volume Eyelash Technician - Feb2020-present
- Nano/Micro Bead Extensionist - March2020-present
Disclaimer
REFERENCES AND FURTHER EXPERIENCE AVAILABLE UPON REQUEST
Timeline
Administrative Assistant
Blue Iguana Pools
09.2022 - Current
Lead-hand/ Straw-Boss
Ledcor – TMEP
10.2021 - 06.2022
Esthetician
Luxury Locks & Lashes
08.2019 - 12.2024
Assistant General Manager
Glacier House Resort
05.2019 - 07.2019
Supervisor/Bartender/Server
On the Rocks
06.2018 - 05.2019
Marketing Sales Manager
Allgoods LLC
02.2014 - 09.2016
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Tarrant County College
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Thompson Rivers University
Azle High School
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