Aspiring web developer and a student currently in the ICS program, passionate about learning new skills. An ambitious and driven individual, ready and willing to work hard and learn from professionals. Brings outstanding computer and communication skills, with experiences in different fields such as fast food and health care settings.
Overview
9
9
years of professional experience
Work History
Health Care Assistant
Vancouver Island Health Authority
Langford, British Columbia
06.2020 - Current
Observed patients' physical, mental, and emotional conditions and reported any changes to supervisor or nurse on duty.
Assisted in transferring patients from wheelchair or bed using appropriate techniques.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Provided physical support to assist patients with bathing, dressing and toileting.
Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
Assisted nursing staff in providing basic patient care, such as taking vital signs and administering medications.
Front Cashier / Kitchen Line Cook
A&W
Langford, British Columbia
07.2019 - 07.2020
Delivered exceptional customer service with friendly, helpful attitude to promote repeat business.
Consistently met daily performance goals set by management team members.
Kept register terminal area and store clean and orderly.
Learned roles of other departments to provide coverage and keep store operational.
Built and maintained productive relationships with employees.
Customer Service
Tim Hortons
Langford, British Columbia
08.2016 - 12.2018
Developed processes for improving customer service efficiency.
Followed company policies regarding customer service standards.
Greeted visitors and provided customer service assistance.
Handled escalated customer service issues as needed.
Developed and implemented customer service standards to ensure quality customer service.
Education
Associate's Degree / Diploma - Information And Computer Systems Technologists
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