Summary
Overview
Work History
Education
Skills
Timeline
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Kimberly Lopez

Kimberly Lopez

Tujunga

Summary

Dynamic administrative professional with extensive experience at Weiis Family Property, excelling in event planning and customer service. Proven ability to manage complex schedules and handle confidential documents with discretion. Proficient in Microsoft Excel, I thrive in fast-paced environments, ensuring seamless office operations and fostering positive relationships with clients and colleagues.

Overview

10
10
years of professional experience

Work History

Administrative Assistant

Weiis Family Property
Van Nuys
04.2024 - 02.2025
  • Assisted with the planning of special events by arranging catering services, securing venues and ordering promotional materials.
  • Answered questions from customers regarding products and services offered by the company.
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Managed incoming calls while providing information or transferring callers to appropriate personnel.
  • Updated contact lists regularly when changes occur in employee status or contact information.
  • Greeted visitors and provided general information about the company.
  • Processed invoices for payment using accounting software applications.
  • Maintained office supplies inventory by checking stock to determine inventory level.
  • Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
  • Entered data into spreadsheets using Microsoft Excel or other similar programs.
  • Handled confidential documents in an organized fashion according to established protocol.
  • Scheduled appointments between clients and customers and internal staff members.
  • Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
  • Answered phone calls and emails to provide information, resulting in effective business correspondence.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
  • Set up workshops, conferences and meetings by scheduling and reserving rooms and preparing supplies.
  • Handled incoming calls and directed callers to appropriate department or employee.

Sales Associate

Efraim Jewelry Inc.
Los Angeles
03.2017 - 03.2023
  • Processed transactions using a point-of-sale system.
  • Greeted customers and provided exceptional customer service.
  • Handled customer complaints in a professional manner.
  • Conducted inventories on a regular basis to track stock levels.
  • Processed returns, exchanges, and refunds in accordance with company policies.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Organized stockroom shelves according to size, color or style.
  • Developed promotional strategies to increase sales volume.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Demonstrated product features and benefits for customers' needs.
  • Provided accurate information about products, prices and services.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.
  • Collected payments and provided accurate change.
  • Bagged or packaged purchases and wrapped gifts.

Mayor's Secretary

Municipality Of Guatemala
Guatemalan City
01.2015 - 06.2016
  • Attended meetings with representatives of other cities to compare best practices in urban planning and development.
  • Presided over City Council meetings when necessary.
  • Negotiated contracts between municipalities and vendors.
  • Maintained a strong presence at community events such as parades and festivals, to foster goodwill among residents.
  • Attended dinners and special events to meet people and develop relationships.
  • Determined campaign strategies for media advertising and scheduled public appearances.
  • Responded to customer inquiries via email or telephone in a polite and professional manner.
  • Managed calendar reminders for upcoming deadlines or events associated with the office.
  • Created agendas and took minutes during meetings; distributed notes in a timely manner afterwards.
  • Provided administrative support to the Office Manager and other staff members.
  • Reviewed billing statements for accuracy prior to submitting them for payment processing.
  • Handled confidential documents with discretion.
  • Answered incoming phone calls, responded to inquiries and transferred calls as needed.
  • Greeted visitors and directed to appropriate location or person.
  • Ordered office supplies to purchase items and maintain appropriate levels.
  • Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.

Education

Bilingual Secretariat -

Liceo Pierre De Fermat
Guatemalan City
10-2014

Skills

  • Customer service
  • Office management
  • Document handling
  • Appointment scheduling
  • Effective communication
  • Event planning
  • Invoice processing
  • Microsoft Excel
  • Multitasking and prioritization
  • Administrative operations
  • Office administration

Timeline

Administrative Assistant

Weiis Family Property
04.2024 - 02.2025

Sales Associate

Efraim Jewelry Inc.
03.2017 - 03.2023

Mayor's Secretary

Municipality Of Guatemala
01.2015 - 06.2016

Bilingual Secretariat -

Liceo Pierre De Fermat

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Kimberly Lopez