Kimberly Lopez
Victorville
Summary
Dynamic professional with extensive experience at Walmart, excelling in inventory management and team leadership. Proven ability to analyze sales trends and implement effective merchandising strategies, resulting in increased product visibility. Recognized for exceptional customer service and problem-solving skills, consistently fostering a collaborative work environment. Reliable and punctual, committed to achieving operational excellence.
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
8
8
years of professional experience
Work History
Stocking Lead
Walmart
Riverside
11.2023 - Current
- Stocked shelves, racks, and bins with new or transferred merchandise.
- Assigned tasks to team members based on their individual strengths and abilities.
- Ensured compliance with safety regulations, company policies, and procedures.
- Planned and implemented special projects related to stocking such as reorganizing shelves or creating promotional displays.
- Analyzed data related to sales trends in order to determine which items need additional attention or reordering.
- Provided training and guidance to new employees on the proper techniques for stocking merchandise.
- Collaborated with management team to develop plans for increasing sales through promotional displays or other methods.
- Supervised stockers to ensure accuracy in product placement and rotation of products.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Bakery Associate
Walmart
Victorville
02.2021 - 11.2023
- Analyzed sales data to identify trends and adjust sales strategies accordingly.
- Monitored oven temperatures and baking times for optimal product outcomes.
- Inspected quality of raw materials before use to ensure freshness.
- Prepared and packaged bakery goods for display and sale.
- Trained new employees in proper bakery procedures and techniques.
- Checked expiration dates on ingredients prior to usage in production process.
- Managed inventory levels by restocking shelves as needed.
- Assisted in packaging and boxing of baked goods.
- Weighed ingredients accurately according to recipe instructions.
- Rotated stock regularly so that older items were sold first.
- Followed all safety protocols when operating kitchen machinery.
- Cleaned shelves, counters and tables to maintain organized store.
- Maintained cleanliness of work areas throughout shift.
Associate
Walmart
Pico Rivera
12.2016 - 11.2020
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered store and merchandise questions and led customers to wanted items.
- Assisted customers with selecting items and answering questions about products.
- Stocked shelves with merchandise and ensured product displays were neat and orderly.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Helped customers locate items within the store using the inventory system.
- Greeted customers to determine wants or needs.
- Answered customer inquiries regarding product features, pricing, and availability.
- Conducted inventory checks to ensure accuracy of shelf stock.
Education
High School Diploma -
Compton High School
Compton, CA05-2016
Skills
- Supply restocking
- Inventory management
- Visual merchandising
- Sales analysis
- Team leadership
- Customer service
- Time management
- Problem-solving
- Multitasking and organization
- Oral communication
- Conflict resolution
- Team collaboration
- Reliable and punctual
- Bilingual (Spanish)
Timeline
Stocking Lead
Walmart
11.2023 - Current
Bakery Associate
Walmart
02.2021 - 11.2023
Associate
Walmart
12.2016 - 11.2020
High School Diploma -
Compton High School