Kimberly Radomsky
Winnipeg,MB
Summary
Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
30
30
years of professional experience
Work History
Insurance Broker
Patill Insurance
10.2023 - 12.2023
- Posted and attached information to claim files.
- Handled outgoing mail, and scanning documents.
- Answered incoming call and transferred to appropriate person.
Rental Consultant
Party Stuff & U-Rent-It
10.2022 - 02.2023
- Provided positive first impressions to welcome existing, new and potential customers
- Solved customer challenges by offering relevant products and services
- Promoted sales purchases by searching inventory for item and making arrangements for shipping and delivery.
- Handled rental quotes that came through mailbox and by phone daily.
- Reviewed daily rental reports
Mortgage Underwriter Assistant
IG Wealth Management
05.1997 - 05.2021
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Carried out day-day-day duties accurately and efficiently.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Served customers and followed outlined steps of service.
- Maintained excellent attendance record, consistently arriving to work on time.
- Handled any conditions sent from underwriting departments.
- Reviewed mortgage documents for accuracy, which included title abstract and insurance forms.
- Provided highest level of service and support to customers, closing agents and realtors.
- Oversaw scheduling of timely loan closing to satisfy home builder and borrower needs.
- Planned and dealt with payment schedules.
- Established plans and payoffs for customers' loans, prioritizing control of overall costs.
Assistant Manager
Saan Stores
01.1994 - 09.1995
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
Education
Certificate -
Certificate/Fundamentals of Insurance
600-1445 Portage Avenue, Winnipeg, Manitoba07.2023
Manitoba Salesperson Diploma - Mortgages
CAAMP ACCHA
Winnipeg, MB09.2015
Diploma - Medical Administrative Assistant
National Training Institute
Winnipeg, Manitoba02.1993
High School Diploma -
Transcona Collegiate
Winnipeg, MB06.1989
Skills
- Multitasking Abilities
- Mortgage lending requirements
- Understanding Customer Needs
- Efficient and Detail-Oriented
- Excellent Attention to Detail
- Team-Oriented and Cooperative
Timeline
Insurance Broker
Patill Insurance
10.2023 - 12.2023
Rental Consultant
Party Stuff & U-Rent-It
10.2022 - 02.2023
Mortgage Underwriter Assistant
IG Wealth Management
05.1997 - 05.2021
Assistant Manager
Saan Stores
01.1994 - 09.1995
Certificate -
Certificate/Fundamentals of Insurance
Manitoba Salesperson Diploma - Mortgages
CAAMP ACCHA
Diploma - Medical Administrative Assistant
National Training Institute
High School Diploma -
Transcona Collegiate
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