Summary
Overview
Work History
Skills
Accomplishments
Timeline
Intern
Kimberley Keenleyside

Kimberley Keenleyside

Cleaning / Residential / Commercial/ Construction/ IICRC Fire And Water Restoration / Wanting to Relocate/ References Available Upon Request
Niagara Falls Ontario Canada ,Ontario

Summary

Enterprising

Owner / Operator in successful Cleaning Business

Productive in leading every facet of new and ongoing business operations.

Strategic thinker and tactical decision-maker with passion for serving customers and exceeding expectations.

Creative problem solver skilled at de-escalating situations and driving positive change.

Innovative Owner/Operator and profitability in cleaning industry.

Strategic in developing policies, managing staff and developing new revenue streams.

Focused on motivating staff and working with diverse personality types to drive improvements.

Customer service-focused with good sales building skills

Detail-oriented Owner with proven success building relationships and maintaining partnerships with top accounts to increase overall productivity and grow profit channels.

Expands network connections by effectively determining and meeting customer needs, implementing price models.

Hardworking employee enthusiastic about learning new areas inside and

out.

Offers strong administrative, relationship-building and problem-solving abilities.

Likeable personality and customer-focused background.

Ready to tackle new challenges and build success.

Overview

4
4
years of professional experience
2
2
Languages

Work History

Owner / Operator

Ms. Clean
Fort McMurray, AB
07.2016 - 07.2020
  • Managed day-to-day business operations.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Founded and managed Type business, growing revenue to $Amount in first year.
  • Cultivated forward-thinking, inclusive and performance-driven company culture to lead industry innovations.
  • Established foundational processes for business operations.
  • Prepared annual budgets with controls to prevent overages.
  • Used knowledge of market trends to create value-added solutions resulting in significant increase in revenues.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Maintained up-to-date administrative records to monitor operational conditions.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Optimized team hiring, training and performance.
  • Reduced personnel turnover and promoted employee development by recruiting team-oriented candidates and implementing new training practices.
  • Introduced new methods, practices and systems to reduce turnaround time.
  • Trained and developed team members to build human capital.
  • Reconciled daily sales, returns and financial reports in QuickBooks.
  • Trained and motivated employees to perform daily business functions.

Owner/Operator

Lashes
Montreal Quebec
2007 - 2016
  • Managed day-to-day business operations.
  • Prepared annual budgets with controls to prevent overages.
  • Performed statistical analyses to gather data for operational and forecast team needs.
  • Charted and executed marketing strategies to gain new clients.
  • Maintained consistent work levels by establishing large customer base and continuous pipeline of deliveries.
  • Developed business plan, processes and procedures to provide superior Product or Service to customers.
  • Crafted engaging sales copy and eye-catching graphics for inventive client presentations.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Verified contents of inventory loads against Bills of Lading.
  • Invoiced, collected monies due and settled accounts with shippers each day.
  • Operated with safety and skill to avoid accidents and delays.
  • Verified hazardous material product descriptions and determined any discrepancies in paperwork.

Skills

Operations oversight

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Accomplishments

Owned /Operated

2 very different small Businesses

from the ground up


Timeline

Owner / Operator

Ms. Clean
07.2016 - 07.2020

Owner/Operator

Lashes
2007 - 2016

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Kimberley KeenleysideCleaning / Residential / Commercial/ Construction/ IICRC Fire And Water Restoration / Wanting to Relocate/ References Available Upon Request