Kimberly Juarez
Aptos
Summary
Dedicated Beach Resort Sales Manager with a proven track record in driving sales, building strong client relationships, and optimizing revenue. Committed to identifying new business opportunities, cultivating lasting relationships, and working closely with clients to drive resort and revenue growth.
Overview
4
4
years of professional experience
Work History
Sales Office and Group Manager
Seascape Beach Resort
11.2022 - Current
- Set ambitious sales targets and developed plans to maximize revenue.
- Skilled in managing and nurturing top accounts, with a focus on maintaining strong relationships and identifying opportunities for growth.
- Strengthened customer relationships and acquired new business.
- Consistently met and exceeded sales solicitation call goals and overall sales targets.
Front Office Manager
Seascape Beach Resort
04.2021 - 11.2022
- Upheld hotel policies and procedures by providing high level of customer service.
- Worked closely with guests, some VIP, or celebrity, with high degree of respect for privacy.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by actively engaging with clients, understanding their needs, and implementing personalized solutions that enhanced satisfaction and loyalty.
Retail Supervisor
Bath & Body Works
07.2020 - 04.2021
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Greeted customers and helped with product questions, selections, and purchases.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Listened to customer needs and desires to identify and recommend optimal products.
Education
Associates in Business Administration
Cabrillo College
Aptos, CA08-2023
Skills
- Group Sales techniques
- Exceptional Communication and Relationship-Building Skills
- Personalized Outreach
- Team leadership
Accomplishments
Awarded Employee of the Year at a luxury beach resort in 2023 for exceptional performance, customer
service, and team contributions. Recognized as a dedicated team player.
Timeline
Sales Office and Group Manager
Seascape Beach Resort
11.2022 - Current
Front Office Manager
Seascape Beach Resort
04.2021 - 11.2022
Retail Supervisor
Bath & Body Works
07.2020 - 04.2021
Associates in Business Administration
Cabrillo College
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