KIMBERLY JEANJAQUET
Registered Nurse
Calgary,AB
Summary
Dedicated and compassionate Registered Nurse (RN) with progressive career history in direct patient care in medical-surgical unit, geriatric care and community nursing in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations. Consistently developing strong relationships with patients and families through empathetic communication, respectful attitudes and excellent customer service.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Customer Service Associate
Toys R Us
08.2023 - 02.2024
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
OfficeTeam Sales Support /Lead Administrative Support Assistant
Robert Half
03.2017 - 04.2021
- Provide general administrative support including scanning, filing, and photocopying
- Greet clients and provide immediate reception needs by directing clients to managers accordingly and answering inquiries
- Arrange appointments and coordinate meetings with managers in different departments
- Update skills evaluation test and references to clients' account in timely manner
- Answer phone calls, provide information and resolves clients' matters directly
- Supported account managers in achieving their quotas by providing administrative assistance during high-pressure periods.
- Provided ongoing support for the sales team, facilitating smooth communication between departments and improved overall operations.
Private Duty Nurse
Private Residence
10.2011 - 01.2015
- Applied independent emergency measures to counteract adverse developments and notifies physician of patient's condition
- Maintained accurate, detailed reports and records
- Consulted and coordinated with healthcare team members to assess, plan, implement, or evaluate patient care plans
- Provided compassionate care for patients, resulting in positive feedback from families.
- Administered medications accurately and efficiently, ensuring proper dosages and timely treatments.
- Promoted proper nutrition by preparing balanced meals tailored specifically to individual dietary needs.
- Developed strong rapport with patients and families, providing emotional support during difficult times.
- Managed wound care meticulously, preventing infections and promoting healing effectively.
- Fostered strong relationships with clients and families to support comprehensive social, mental and physical care.
Occupational Health Nurse
LWS Media Phils, Inc.
02.2011 - 10.2011
- Promoted worker productivity by developing and implementing health policies
- Created healthier and safer environment to reduce disability claims and work-related injuries.
- Ensured health and safety of workers by inspecting worksite to maintain health and safety standards.
- Enhanced employee productivity by providing prompt and effective medical care for work-related illnesses and injuries.
- Developed targeted injury prevention programs through careful analysis of incident trends, leading to fewer workplace accidents.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
- Evaluated patient histories, complaints, and current symptoms.
Medical-Surgical Health Nurse
H.W Miller Memorial Sanitarium Hospital
11.2009 - 02.2011
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed routine wound care and dressing changes on schedule.
- Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
- Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
- Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Mentored new nursing staff members, fostering teamwork and improving unit efficiency.
- Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
- Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Education
No Degree - Medical Assistant Certificate
Capstone College
Calgary06.2023
No Degree - Job Ready Employment Skills Program
Calgary Immigrant Women's Association
Calgary, AB06.2017
Bachelor of Science in Nursing, College -
University of San Jose Recoletos
01.2009
Skills
- Direct Patient Care
- Medication and IV administration
- Documentation and Charting
- Strong Clinical Judgment
- Patient education and counseling
- Infection control measures
- Patient Care and Management
- Home care
Qualification Highlights
- Registered Nurse
- Well-Developed Critical Thinking aptitude
- Attended several Leadership, and Skills development seminars
- Strong knowledge in Gtube feeding and management
- Highly skilled in Central Venous Catheters management and TPN administration
- Proficient in Ostomy care
Certification
Basic Life Support Provider ( Heart and Stroke)
February 2024
Patient Documentation
March 2024
Health Assessment
March 2024
Intravenous Initiation, Infusion and Medication Administration
April 2024
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Service Associate
Toys R Us
08.2023 - 02.2024
OfficeTeam Sales Support /Lead Administrative Support Assistant
Robert Half
03.2017 - 04.2021
Private Duty Nurse
Private Residence
10.2011 - 01.2015
Occupational Health Nurse
LWS Media Phils, Inc.
02.2011 - 10.2011
Medical-Surgical Health Nurse
H.W Miller Memorial Sanitarium Hospital
11.2009 - 02.2011
No Degree - Medical Assistant Certificate
Capstone College
No Degree - Job Ready Employment Skills Program
Calgary Immigrant Women's Association
Bachelor of Science in Nursing, College -
University of San Jose Recoletos
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