Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Jackson

Hawthorne,CA

Summary

Dynamic Certified Peer Support Specialist at SHARE! skilled in peer advocacy and housing placement. Successfully facilitated recovery-focused sessions, enhancing emotional well-being and self-advocacy. Proven ability to foster trust and rapport, while providing compassionate support to individuals facing mental health challenges and homelessness. Committed to empowering residents through effective self-care techniques, effective communication and self-help support groups.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Certified Peer Support Specialist/Case Manager

SHARE! (Emotional Health Association)
10.2024 - Current
  • Facilitated peer support sessions to enhance emotional well-being and coping strategies.
  • Assisted individuals in setting personal goals and developing action plans for recovery.
  • Provided compassionate listening and guidance to promote self-advocacy among residents.
  • Collaborated with residents on problem solving to maintain housing and prevent homelessness.
  • Provided linkages to community resources.
  • Transported individuals to medical appointments and support meetings whenever needed.
  • Increased awareness of and supported participation in self-help and advocacy organizations.
  • Supported individuals dealing with mental health and emotional issues.
  • Developed strong rapport with residents, fostering a trusting environment to encourage open communication about personal challenges and goals.

Store Associate

CVS Pharmacy
09.2023 - 09.2024
  • Assisted customers with product inquiries and provided exceptional service.
  • Increased customer satisfaction by 50% providing efficient and friendly service while handling transactions.
  • Worked closely with fellow associates to create a positive work environment, fostering teamwork and mutual support.

Housekeeper/Home Care Provider

Self Employed
07.2013 - 04.2020
  • Developed customized cleaning plans tailored to individual client needs, improving service quality and customer loyalty 20% from prior year.
  • Provided compassionate personal care, ensuring comfort and dignity for clients in daily activities.

Education

GED -

Five Keys Charter School
Los Angeles, CA
04.2025

Skills

  • Peer advocacy
  • Mental health awareness
  • Self-care techniques
  • Stress reduction
  • Resource navigation
  • Community outreach

Certification

Certified Medi-Cal Peer Support Specialist

ICMS Case Manager

Timeline

Certified Peer Support Specialist/Case Manager

SHARE! (Emotional Health Association)
10.2024 - Current

Store Associate

CVS Pharmacy
09.2023 - 09.2024

Housekeeper/Home Care Provider

Self Employed
07.2013 - 04.2020

GED -

Five Keys Charter School
Kimberly Jackson