Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kimberly Ibanez

Los Angeles

Summary

Business Administration Student who specialized in Human Resources Management and a detail oriented individual. Highly experienced in customer service, helping employees and teamwork in a high speed environment. Efficient at communication, problem solving and organization, while passionate about employee development and efficiency in the workplace.

Overview

4
4
years of professional experience

Work History

Sales Associate

Home Depot
Los Angeles, CA
06.2022 - Current
  • Assisted customers in product selection and inquiries, ensuring a positive shopping experience.
  • Processed transactions accurately using point-of-sale systems, maintaining cash handling protocols.
  • Trained new associates on sales techniques and customer service best practices to enhance team performance.
  • Resolved customer complaints promptly, enhancing satisfaction and fostering loyalty among clientele.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Education

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Pomona, CA
05.2026

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Multi-tasking strength
  • Reliable and punctual

Accomplishments

  • Balanced work while pursuing Business Administration degree

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Sales Associate

Home Depot
06.2022 - Current

Bachelor of Science - Business Administration And Management

California State Polytechnic University, Pomona
Kimberly Ibanez