Kimberly Harvey

.I Performe regular cleaning monthly

. Bathrooms

.Dusting

.cooking

.floors

,walls

. also performed industrial cleaning for her store.

• Defined and documented office procedures, using updated SOPs to provide thorough and comprehensive training for all administrative support staff.
• Evaluated employee job performance and motivated staff to improve productivity.
• Smoothly facilitated communication between departments, management and customers to resolve issues and achieve performance targets.
• Managed all business files, documentation and databases to keep records secure, accurate and current.
• Managed budget and tracked expenses against plans.
• Elevated customer satisfaction ratings by resolving issues quickly and effectively.

• Cleaning, stocking and supplying designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, office/restroom cleaning etc)
• Performing and documenting routine inspection and maintenance activities.
• Carry out heavy cleaning tasks and special projects.
• Placement of proper signage to prevent customer injury.
• Completed daily paperwork and permits to maintain operations throughout entire facility.
• Buy into and participate in all Safety related programs or meetings.
• Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.

The responsibilities for this position focused on customer satisfaction. As a Tim Hortons restaurant associate i would also:

• Take food orders, prepare and bake food, run cash registers, and keep stores clean and sanitized.
• Team members stand responsible for proper handling and storage of food, as well.
• Helped customers find specific products, answered questions and offered advice.
• Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
• Processed all sales transactions accurately and promptly to prevent long customer wait times.