Kimberly Harrigan
1323 Harden Ln
Summary
Detail-oriented professional, with extensive experience in designing, implementing and managing complex network infrastructure. Proven ability to troubleshoot and resolve complex network problems, optimize performance while ensuring high levels of security. Seeking a challenging position in a dynamic organization where my technical expertise and contribute to the growth and success of the company.
Overview
21
21
years of professional experience
Work History
Network Engineer
Breezeline fmr. Atlantic Broadband
06.2019 - Current
- Design, implement and configure secure network infrastructure to fiber business customers with specified requirements and needs that was compliant to business policies
- Create documentation for all network layouts and update all LAN/WAN changes and configurations
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Worked within teams to migrate newly acquired networks onto the company's platform within company define standards and policies
- Collaborated with cross-function teams to troubleshoot and resolve complex problems
- Test and evaluate new networking equipment for capacity upgrades to meet business customer needs
- Performed SLA testing to ensure customer bandwidth requirements were met
- Perform routine maintenances for core equipment upgrades and updates to maintain security compliance
- Create documentation for all network layouts and update all network changes and configurations
- Backup all network devices and configurations
- Create cost evaluations estimates on engineering costs for bids on customer request for fiber switched services
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Troubleshot complex multi-vendor network service provider issues.
Network Administrator
Breezeline fmr Atlantic Broadband
10.2005 - 06.2019
- Administer internal VOIP phone systems including telephone programming for users, voicemail boxes, hunt groups, software upgrades, inter-office dialing, phone usage reports etc
- Install, configure and manage servers environment including managing Activity Directory, Group Polices, DNS and DHCP scopes
- Installed and manage servers and computer clients security solutions for virus and patch management
- Redesign segmentation of LAN, WAN networks as well as install and maintain all switches and routers including adding switches and routers into the production networks, vlan additions, performing upgrades to the IOS and providing backups of all the IOS versions
- Monitor bandwidth utilization for the LAN/WAN and Docsis networks to provide capacity planning of the circuits
- Set up and maintain inventory of all IT equipment including computers, servers, phones, tablets and peripherals
- Oversee the auditing of all network equipment configuration and changes to meet company's security and business needs
- Provide end-user support to users and customers.
Network Administrator
Government of the British Virgin Islands
09.2002 - 05.2005
- Utilized network management tools to perform network analysis, capacity planning, and testing for organization LAN / WAN environment
- Strategically implemented content filtering for responsible Internet delivery, according to established policies
- Proactively provided technical support to staff in diagnosing hardware, software, and communication issues
- Programmed and constructed wireless access point switches and routers in the local and wide area network
- Administered DHCP, DNS, user accounts and replication between sites in a windows 2003 domain
- Recognized, endorsed, and executed technological integration and progress to existing platforms to guarantee system capacities responsive growth of the organization
- Updated documentation detailing network configurations for DNS, DHCP configuration, IP Addressing, network devices, cabling layout etc.
Education
Bachelor of Science - Computer Engineering Technology
Old Dominion University
Norfolk, VA05.2002
Skills
- Technical Troubleshooting
- LAN Switching Technologies
- Network Performance Monitoring
- Circuit Management
- VLAN Aggregation
- Network Architecture Understanding
- Organized and Detail-Oriented
- OSPF Routing
- Cisco Switching Expertise
- Network Configuration
- Strong Troubleshooting Skills
- Technical Infrastructure Upgrades
- MPLS Routers
Training
- Implementing Cisco MPLS
- Implementing and administering Cisco Solutions
- Configuring BGP on Cisco Routers
- Interconnecting Cisco Networking Devices
- Implementing Cisco Switched Networks
- IPv6 Fundamentals Design & Deployment
- Managing and Maintaining Windows Server Environment
Languages
English
Timeline
Network Engineer
Breezeline fmr. Atlantic Broadband
06.2019 - Current
Network Administrator
Breezeline fmr Atlantic Broadband
10.2005 - 06.2019
Network Administrator
Government of the British Virgin Islands
09.2002 - 05.2005
Bachelor of Science - Computer Engineering Technology
Old Dominion University
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