Summary
Overview
Work History
Education
Skills
Languages
Certification
References
Timeline
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Kimberly Habla

Gander

Summary

Performance-driven Food Service Supervisor with a demonstrated experience in managing inventory, solving customer complaints and inquiries in a professional manner. Offers a highly professional attitude, strong commitment to quality, and ability to perform well in a team. Public Administration graduate and detail-oriented individual with 2+ years of experience in office management and administrative support.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Food Service Supervisor

Swiss Chalet/ Harvey’s Combo Restaurant
05.2023 - Current
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Closely monitored food safety procedures ensuring consistent adherence to HACCP guidelines, preventing foodborne illnesses.
  • Boosted employee morale by providing ongoing training, support, and performance feedback to staff members.
  • Enhanced overall dining experience by attentively addressing customer concerns or complaints, taking appropriate actions to rectify issues and prevent future occurrences.
  • Controlled labor hours and inventory costs through hands-on management and proactive changes.
  • Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.

Service Crew (Part-time)

McDonald's Restaurant
05.2023 - Current
  • Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
  • Prepared food items accurately and quickly, adhering to strict food safety guidelines.
  • Worked front counter, drive-thru and other areas.
  • Assisted other team members to achieve goals.

Server

Swiss Chalet/ Harvey's Restaurant
03.2024 - 12.2024
  • Practiced good time management to deliver customers' prepared orders quickly and accurately.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Successfully maintained an orderly workspace under pressure by clearing tables promptly after diners'' departures.

Kitchen Helper

Swiss Chalet/ Harvey’s Combo Restaurant
11.2021 - 04.2023
  • Cleaned and organized kitchen stations to promote team efficiency.
  • Operated standard kitchen equipment with focus on safety and sanitation.
  • Ensured compliance with health regulations by maintaining proper food handling techniques and sanitation procedures during all tasks.

Service Crew

Jollibee Foods Corporations
11.2019 - 12.2020

Clerical Outsource & Administrative Staff

Bureau Of Internal Revenue
08.2016 - 12.2018
  • Prepared and balanced daily, weekly and monthly reports.
  • Perform routine clerical tasks as encoding documents, filing, mailing, faxing, scanning and typing duties as required.

Education

Bachelor in Public Administration - Public Administration

Universidad De Manila
Manila, Philippines
03-2016

Skills

  • Proficient in Microsoft Office Suite
  • Communication Skills
  • Customer service
  • Active listening
  • Critical thinking
  • Administrative support
  • Office equipment proficiency
  • Time Management
  • Decision-Making
  • Food safety management
  • Kitchen operations management

Languages

English

Certification

Food Handler Certification

Fundamentals of Professional Cookery

References

Available upon request.

Timeline

Server

Swiss Chalet/ Harvey's Restaurant
03.2024 - 12.2024

Food Service Supervisor

Swiss Chalet/ Harvey’s Combo Restaurant
05.2023 - Current

Service Crew (Part-time)

McDonald's Restaurant
05.2023 - Current

Kitchen Helper

Swiss Chalet/ Harvey’s Combo Restaurant
11.2021 - 04.2023

Service Crew

Jollibee Foods Corporations
11.2019 - 12.2020

Clerical Outsource & Administrative Staff

Bureau Of Internal Revenue
08.2016 - 12.2018

Bachelor in Public Administration - Public Administration

Universidad De Manila

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Kimberly Habla