Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Kimberly Guillen Gomez

Anaheim

Summary

Dynamic professional with a strong background in client relationship management and exceptional customer service. Proven ability to build rapport with clients and families while implementing effective treatment strategies. Skilled in data collection and analysis, fostering positive environments that enhance engagement and motivation. Committed to empowering individuals through tailored support and collaboration.

Overview

4
4
years of professional experience

Work History

Starbucks Barista

Target
Anaheim
10.2022 - Current
  • Collaborated with management to identify training needs and gaps.
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Collaborated with team to manage peak service times effectively.

Mental Health and Wellness Intern

Boys and Girls Club of Santa Ana
Santa Ana
08.2024 - 12.2025
  • Assisted students in developing coping strategies for managing mental health challenges.
  • Conducted intake assessments to gather client histories and current concerns.
  • Adhered to HIPAA regulations regarding confidentiality of students' information.
  • Developed therapeutic relationships with students through active listening, empathy, respect, collaboration, trustworthiness, cultural sensitivity, and nonjudgmental attitudes.

Behavior Technician

Patterns Behavioral Services
Garden Grove
09.2023 - 03.2025
  • Implemented individualized treatment plans for clients with behavioral needs.
  • Collaborated with families to provide support and resources for treatment strategies.
  • Delivered direct one-on-one behavioral therapy services in various settings.
  • Participated in team meetings to discuss client updates and treatment adjustments.
  • Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
  • Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
  • Monitored client's progress towards identified goals through data collection and analysis.

Tutor

Kumon Learning Center
Anaheim
08.2021 - 12.2021
  • Developed personalized lesson plans based on student learning styles.
  • Guided students in mastering challenging subjects through tailored instruction.
  • Provided constructive feedback to encourage student engagement and improvement.
  • Maintained a positive learning environment to foster student confidence and motivation.

Education

Bachelor of Arts - Psychology

California State University, Fullerton
Fullerton, CA
05-2025

High School Diploma -

Savanna High School
Anaheim, CA
05-2021

Skills

  • Exceptional customer service
  • Exceptional rapport building with clients' families
  • Self-Directed
  • Client relationship management
  • Behavioral Data collection
  • Team collaboration
  • Verbal and written communication
  • Microsoft Word
  • Microsoft Excel

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Mental Health and Wellness Intern

Boys and Girls Club of Santa Ana
08.2024 - 12.2025

Behavior Technician

Patterns Behavioral Services
09.2023 - 03.2025

Starbucks Barista

Target
10.2022 - Current

Tutor

Kumon Learning Center
08.2021 - 12.2021

Bachelor of Arts - Psychology

California State University, Fullerton

High School Diploma -

Savanna High School

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Kimberly Guillen Gomez