Summary
Overview
Work History
Education
Skills
Additional Information
References
Timeline
Generic

Kimberly Guerrero

Coachella

Summary

Detail-oriented and highly organized professional with a background in criminal justice, public service, and office management. Adept at following established guidelines and regulations while processing complex tasks. Bilingual and skilled in interpersonal communication, conflict resolution, and customer service. Seeking an employment where I can apply my knowledge, skills, and passion for public service to contribute to effective organizational operations and support the community.

Overview

11
11
years of professional experience

Work History

Fulfillment I, Associate

Accurate Background
Irvine
05.2019 - Current
  • Process pre-employment background screenings, ensuring compliance with company policies and regulations.
  • Trained across multiple jurisdictions to facilitate background checks and investigations.
  • Contact government agencies to verify candidate information, ensuring accuracy and completeness of reports.

Parking Service Officer

California State University, Fullerton - Parking and Transportation Services
Fullerton
02.2018 - 08.2019
  • Enforced parking regulations and ensured proper use of parking permits across campus lots and structures.
  • Provided traffic control during special campus events, ensuring safe and efficient vehicle flow.
  • Assisted with jump-starting vehicles and placing tire boots as needed.

Intern

Crittenton Services for Family and Children
Fullerton
08.2018 - 12.2018
  • Supervised juvenile residents in a temporary care facility, ensuring safety and program participation.
  • Provided guidance and mentorship to adolescents (ages 13-18) in a rehabilitative environment.
  • Assisted in organizing daily activities, including therapy sessions, arts & crafts, and court hearings.

Sales Associate

Under Armour
Orange
09.2016 - 08.2018
  • Delivered exceptional customer service, addressing customer inquiries and processing transactions.
  • Assisted managers with restocking and store organization, including participation in floor-set activities during overnight shifts.
  • Maintained a clean and organized sales floor to enhance the shopping experience.

Sales Associate

European Globe Deli
Costa Mesa
10.2015 - 10.2016
  • Took customer orders and provided information about cold cuts and German imported goods.
  • Organized and restocked store shelves, ensuring product availability.
  • Maintained cleanliness and order in the store.

Office Volunteer

Local Palm Springs Attorney’s Office
Palm Springs
05.2015 - 06.2015
  • Filed legal documents and managed phone calls.
  • Maintained office organization and supported daily operations.

Food Truck Worker

Juicy’s B-B-Q
Indio
02.2014 - 02.2014
  • Worked as a cashier and food runner during a high-volume event.
  • Ensured timely and accurate food delivery from kitchen to customers.

Education

Bachelor of Arts - Criminal Justice; Minor: Human Services, Spanish

California State University, Fullerton
Fullerton, CA
05.2019

High School Diploma -

Coachella Valley High School
Coachella, CA
06.2014

Skills

  • Bilingual (English/Spanish)
  • Written and Verbal Communication
  • Conflict Resolution
  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Patient & Detail-Oriented
  • Ability to Multitask & Prioritize
  • Critical Thinking & Problem Solving
  • Quick Learner
  • Organized & Self-Sufficient
  • Leadership & Teamwork
  • Customer Relationship Building
  • Responsible & Reliable
  • Regulatory compliance
  • Multi-jurisdictional training
  • Reliable and punctual
  • Customer service orientation

Additional Information

Active involvement in sports during high school., Strong foundation in both criminal justice and human services, with the ability to bridge communication and support in diverse environments.

References

References available upon request.

Timeline

Fulfillment I, Associate

Accurate Background
05.2019 - Current

Intern

Crittenton Services for Family and Children
08.2018 - 12.2018

Parking Service Officer

California State University, Fullerton - Parking and Transportation Services
02.2018 - 08.2019

Sales Associate

Under Armour
09.2016 - 08.2018

Sales Associate

European Globe Deli
10.2015 - 10.2016

Office Volunteer

Local Palm Springs Attorney’s Office
05.2015 - 06.2015

Food Truck Worker

Juicy’s B-B-Q
02.2014 - 02.2014

Bachelor of Arts - Criminal Justice; Minor: Human Services, Spanish

California State University, Fullerton

High School Diploma -

Coachella Valley High School
Kimberly Guerrero