Kimberly Gonsalves
Bowmanville
Summary
A highly motivated and detail-oriented individual looking to contribute to a healthcare team by assisting with patient care, managing administrative tasks, and ensuring an efficient, welcoming environment for patients and staff alike. Committed to learning and growing in the healthcare industry while providing exceptional support to patients and healthcare professionals.
Overview
6
6
years of professional experience
Work History
Care Coordinator
Bioped Footcare and Orthotics
09.2023 - Current
- Responsible for all font desk duties including filing, booking appointments with either the Pedorthists or Chiropodist depending on a patient’s needs, answering phone calls and emails and assisting walk-ins
- Directly billed to Greenshield Canada for patients
- Utilized my product knowledge to sell orthopedic footwear and reaching over $2000 in sales within my first 3 months of employment
- Handling cash and operating a POS system
- Keeping all clinic surfaces clean and exam rooms tidy
Physiotherapy Assistant/Administrative Assistant
Westney Spine Care & Wellness
10.2022 - 08.2023
- Scheduling appointments through Universal scheduling software
- Answering phone calls and addressing patient inquiries
- Responsible for direct billing insurance claims through TELUS Health, Sunlife, Provider Connect, etc
- Record keeping
- Handling cash and operating a POS system
- Assisting chiropractor/physiotherapist with therapeutic modalities such as laser therapy, shockwave therapy, TENS
- Responsible for demonstrating various exercises and stretches to patients upon request
Personal Trainer
LA Fitness
08.2022 - 01.2023
- Providing 30 or 60-minute sessions to clients
- Assisting clients with goal setting
- Responsible for creating workout programs that align with client’s goals
- Scheduling appointments
Personal Trainer
Crunch Fitness
02.2022 - 08.2022
- Responsible for creating workout programs that align with client’s goals
- Providing 30 or 60-minute sessions for clients
- Assisting clients with goal setting
Sales Associate/Cashier
Marshall’s
02.2019 - 05.2022
- Responsible for processing purchases and returns
- Restocking products and keeping the floor clean and tidy
- Performing annual inventory
- Assisting customers with finding products or any inquiries they may have
- Assisting in the warehouse
Education
Medical Terminology Certificate -
The Michener Institute
03.2025
Bachelor of Health Science - Kinesiology
Ontario Tech University
05.2022
Skills
- Skilled in Understanding Medical Terminology
- Strong written and verbal communication skills
- Efficiently Adjust to Changing Settings
- Excellent interpersonal skills
- Effective Team Player
- Proficient in Autonomous Tasks
- Skilled at Managing Stressful Situations
- Excellent time-management skills
- Strong organizational skills
- Strong attention to detail
- Multidisciplinary team collaboration
- Insurance practices
Timeline
Care Coordinator
Bioped Footcare and Orthotics
09.2023 - Current
Physiotherapy Assistant/Administrative Assistant
Westney Spine Care & Wellness
10.2022 - 08.2023
Personal Trainer
LA Fitness
08.2022 - 01.2023
Personal Trainer
Crunch Fitness
02.2022 - 08.2022
Sales Associate/Cashier
Marshall’s
02.2019 - 05.2022
Medical Terminology Certificate -
The Michener Institute
Bachelor of Health Science - Kinesiology
Ontario Tech University
Similar Profiles
Sue ChristopherSue Christopher
Client Care Coordinator at Bioped Foot and Orthotic ClinicClient Care Coordinator at Bioped Foot and Orthotic Clinic
Mariam AdekaleMariam Adekale
Pedorthic Resident at Bioped BramptonPedorthic Resident at Bioped Brampton
Catherine ReeceCatherine Reece
Medical Assistant at Physicians FootcareMedical Assistant at Physicians Footcare