Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Giles

Gillam,MB

Summary

Reliable team member, hardworking, good under pressure and willing to take on large tasks. Highly-motivated employee with Strong worth ethic, adaptability and good interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Dependable worker with a background in taking phone calls, communicating care plans and handling appointment scheduling. Confident with a compassionate demeanor.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Cashier/Supervisor

Gillam Co-op Convenience Store
Gillam, Manitoba
09.2018 - 07.2023
  • Operated cash register, collected payments and provided accurate change, daily register cash out and counting.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Experience in recording inventory of products and keeping track of daily tobacco and lottery sales.
  • Experience in Customer service and relations.
  • Resolved issues regarding customer concerns.
  • Trouble Shooting and resolving POS System issues
  • Tracked store inventories and ordered new materials to prevent shortages.
  • Supervised work of cashiers, training new team members and monitoring performance.
  • Ordering product and keeping invoice records
  • Entered, organized and secured digital data for billing records.
  • Managing scheduling of staff members
  • Took over managerial duties during position vacancy.

Housekeeper

NRHA (Gillam Hospital)
Gillam, MB
04.2023 - 08.2024
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Used cleaning chemicals following proper guidelines.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment.
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways.
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere.
  • Cleaned off-site accomodations independently
  • Wiped down surfaces and refilled soap and hand sanitizer to prevent spread of germs.
  • Trained new staff members on policy and procedure of daily housekeeping duties.

Clinical Care Assistant

NRHA (Gillam Hospital)
Gillam, MB
07.2023 - 08.2024
  • Coordinated referrals between primary care providers and specialists as necessary.
  • Maintained inventory of supplies used in clinical setting.
  • Documented patient visits in Electronic Medical Record system.
  • Assisted in the preparation of patients for examinations and treatments.
  • Ensured that all clinical areas and equipment were clean, sanitary, and well organized at all times.
  • Managed patient records, including medical history and test results.
  • Collected specimens for lab testing.
  • Interacted closely with practitioners, nurses and patients and used effective interpersonal, active listening and communication skills.
  • Scheduled appointments for patients via phone and in person.
  • Step-in hospital maintenance during vacancy of position
  • Conducted Hand hygiene audits on nurses, healthcare aids, physicians and housekeeping staff.
  • Assistant / coordinator for nurse practitioner
  • Assisted with daily tasks such as mail pickup / dropoff, airport staff pickup and ordering patient food supplies
  • Chaperone / witness for patient procedures
  • Contacted medical facilities to schedule patients for admission.
  • Performed vital signs monitoring such as temperature, pulse, respiration rate, blood pressure and blood glucose levels.
  • Secured patient information following the PHIA act maintaining patient confidentiality.
  • Trained in Accuro EMR

Receptionist

Chosen Care Clinic Stand Up Rehabilitation
Winnipeg, Manitoba
12.2024 - Current
  • Scheduled appointments for clients, customers, and other visitors.
  • Greeted patients and provided them with assistance.
  • Responded to inquiries from physiotherapists regarding office operations.
  • Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
  • Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
  • Maintained a clean reception area by sanitizing furniture and high-touch surfaces.
  • Ensured patients were made aware of appointment requirements, such as cancellation fees and proper apparel.

Education

High School Diploma -

Gillam School
Gillam, Manitoba
06.2022

Some College (No Degree) - Medical Terminology

Red River College
Winnipeg, MB

Some College (No Degree) - Human Anatomy And Physiology

Red River College
Winnipeg, MB

Skills

  • Customer assistance
  • Cleaning and organizing
  • Teamwork
  • Issue resolution
  • Written and verbal communication
  • Multitasking
  • Safe equipment operation
  • Staff Training
  • Handling Complaints and Inquiries
  • Electronic Health Records Management
  • Appointment Scheduling
  • Infection control procedures
  • Inventory Management
  • Patient Advocacy
  • Processing invoices
  • Physical labor/ heavy lifting
  • Point of Sales systems

Certification

  • Basic Life Support Training
  • Hand Hygiene Auditor
  • First Aide Certification

Timeline

Receptionist

Chosen Care Clinic Stand Up Rehabilitation
12.2024 - Current

Clinical Care Assistant

NRHA (Gillam Hospital)
07.2023 - 08.2024

Housekeeper

NRHA (Gillam Hospital)
04.2023 - 08.2024

Cashier/Supervisor

Gillam Co-op Convenience Store
09.2018 - 07.2023

High School Diploma -

Gillam School

Some College (No Degree) - Medical Terminology

Red River College

Some College (No Degree) - Human Anatomy And Physiology

Red River College

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Kimberly Giles