Summary
Overview
Work History
Education
Skills
Accomplishments
References
Timeline
Generic

Kimberly Gesmundo

Summary

Proven leader with extensive experience in operations management and customer engagement, notably at Canalta Food And Services. Skilled in team leadership and inventory control, I have successfully driven profitability optimization and enhanced customer satisfaction. My strategic approach to staff development and retention has fostered a motivated workforce, contributing to significant business growth. Knowledgeable in food safety and sanitation protocols. Moreover, highly motivated Financial Advisor educates clients on investment strategies, retirement planning and financial planning. Proven track record helping clients meet financial goals through sound advice and effective portfolio management.

Overview

11
11
years of professional experience

Work History

Financial Advisor

Greatway Financial
07.2021 - 07.2024


  • Worked closely with insurance providers to assess suitable coverage options tailored to individual client requirements
  • Met with clients to discuss assets, expenses, and long-term and short-term investment goals to devise personalized financial plans.

Restaurant Manager

Canalta Food And Services
02.2018 - 02.2024
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reconciled cash and credit card transactions to maintain accurate records.
  • Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
  • Optimized labor costs by closely monitoring schedules, adjusting staffing levels according to business needs, and employing cross-training strategies.
  • Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
  • Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
  • Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
  • Developed comprehensive marketing plans for special events, promotions, and community outreach efforts to boost brand visibility.
  • Managed staff schedules and maintained adequate coverage for all shifts.

Store Supervisor

Canalta Food And Services
01.2017 - 01.2018
  • Supervised daily operations by directing customer service, inventory and sales operations.
  • Maintained high standards of store appearance by enforcing cleanliness guidelines, organizing merchandise displays, and scheduling routine maintenance tasks.

Housekeeper

Best Western Hotel
01.2016 - 12.2017
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Collaborated with other housekeeping staff to complete tasks efficiently and effectively.

Front Desk Receptionist

Best Western Hotel
01.2016 - 12.2017
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.

Cashier

Canalta Food And Services
06.2013 - 12.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.

Education

Diploma ( 2years) - Business Administration

Peerless College
Calgary, AB
04.2024

License Advisor - Financial Advisor

Durham College
Ontario
07.2021

Bachelor of Science - Psychology

Palawan State University
Philipines
04.2004

Skills

  • Staff Management
  • Operations Management
  • Customer-Oriented
  • Organization and prioritization
  • Customer loyalty
  • Business operations
  • Supervisory skills
  • Performance Improvement
  • Regulatory Compliance
  • Trained in performance and wage reviews
  • Coaching and
  • Payroll Administration
  • Sales and Marketing
  • Budget Administration
  • Financial Advising

Accomplishments

    OHS Standard First Aid, CPR-C and AED

    Reference#1401825735


    Food Safety Certificate

    Reference#46625158

    Expiry Date: February 25, 2026


    Health and Safety Leadership

    The Service & Hospitality Safety Association of Saskatchewan Inc.


    Your Safety Committee & the Law

    The Service & Hospitality Safety Association of Saskatchewan Inc.


    WHMIS 2015

    Supplementary Training

    A&W Restaurant


    Insurance Council of Saskatchewan

    Life and Accident & Sickness

    Regina, Saskatchewan

References

Dr. Arjun Kathayat

Doctor of Business Administration

Quality Control Manager

Integrity Maintenance Ltd.,

Phone Number: 306-575-8019

Email Address: qcm@integritymaintenanceltd.com


Parizaad Mohangoo

Banking Advisor

Royal Bank of Canada

Phone Number: 306-575-7341

Email Address: parizaad.mohangoo@rbc.com


Kringle Ayala

Restaurant Manager

Canalta Food and Services

Phone Number: 306-539-2993

Email Address: kringleayala_29@yahoo.com

Timeline

Financial Advisor

Greatway Financial
07.2021 - 07.2024

Restaurant Manager

Canalta Food And Services
02.2018 - 02.2024

Store Supervisor

Canalta Food And Services
01.2017 - 01.2018

Housekeeper

Best Western Hotel
01.2016 - 12.2017

Front Desk Receptionist

Best Western Hotel
01.2016 - 12.2017

Cashier

Canalta Food And Services
06.2013 - 12.2016

Diploma ( 2years) - Business Administration

Peerless College

License Advisor - Financial Advisor

Durham College

Bachelor of Science - Psychology

Palawan State University

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Kimberly Gesmundo