Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Certification
Interests
Section name
Timeline
Generic

Kimberly Fletcher

Medical Office Assistant
Milton,ON

Summary

I am a conscientious MOA offering 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms and supporting diagnostic processes through laboratory testing .Positive and upbeat with excellent communication skills.

Overview

1
1
Language
1
1
Certification
15
15
years of professional experience

Work History

Medical Assistant

Crossroads Family Practice
10.2021 - Current
  • Managed patient scheduling and coordinated appointments to optimize clinic workflow.
  • Assisted in the preparation of examination rooms, ensuring compliance with sanitation protocols.
  • Documented patient histories and vital signs accurately in electronic medical records system.
  • Collaborated with healthcare professionals to streamline communication and improve patient care delivery.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
  • Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
  • Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
  • Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.

Hairstylist

Glamour Secrets
12.2019 - 04.2021

Hairstylist

Queen B
02.2014 - 11.2019

For the 5 years that I worked at Queen B salon I was self employed

Hairstylist

Undines Salon
09.2011 - 01.2014

Education

Diploma - Medical Office Assistant

Western Community College
10.2021

Skills

Ensured effective vital sign monitoring, contributing to proactive patient care

Optimized EMR/EHR usage, enhancing accuracy in patient documentation

Executed accurate specimens collection and processing, supporting timely diagnoses

Maintained strict confidentiality, reinforcing patient trust in the healthcare system

Strengthened patient relations, resulting in improved retention and loyalty

Languages

English
Native or Bilingual

Personal Information

Title: Medical Office Assistant

Certification

  • CCMA - Certified Clinical Medical Assistant
  • Licensed MOA for 5 years

Interests

Golf, baseball

Section name

  • Personable ~ Highly Organized ~ Fast and Accurate Typist
  • Pleasant & Professional Phone Skills ~ Strong Communication Skills ~ Customer Oriented

Timeline

Medical Assistant

Crossroads Family Practice
10.2021 - Current

Hairstylist

Glamour Secrets
12.2019 - 04.2021

Hairstylist

Queen B
02.2014 - 11.2019

Hairstylist

Undines Salon
09.2011 - 01.2014

Diploma - Medical Office Assistant

Western Community College
Kimberly FletcherMedical Office Assistant