Dispatcher-related employment as I pursue a career change into the Emergency Communications field through part-time studies at Lambton College.
Overview
25
25
years of professional experience
Work History
Sales & Marketing Coordinator/Buyer & Seller Support Agent
RE/MAX HALLMARK REALTY LTD
07.2010 - Current
Negotiation of purchase & sale agreements/residential leases on behalf of 100 + clients
Conversion of leads into clients through both traditional marketing (door knocking, direct mail drives, open houses) and social marketing campaigns (website and social media)
Integration, customization, and maintenance of CRM Software (Top Producer 8i) to support daily business operations
Development of content and ongoing delivery of marketing/social media campaigns based on lead and client profiles (Facebook, LinkedIn, Yelp, etc.)
Tracking and analysis of market trends and prospecting metrics for integration into team business development and marketing strategies
On-going maintenance and optimization of annual team marketing and operational budgets, as well as year-end tax preparation
Client Development Specialist/Financial Strategist
Canada Loyal Financial/World Financial Group (WFG)
02.2006 - 07.2010
Establishment of a client referral network both externally and internally through the delivery of customized client solutions across the financial services sector
Analysis of clients’ financial needs, goals, and sensitivity to market risk
Stewardship of clients’ assets through the creation, implementation, and continual review of client financial plans
Responsible for keeping abreast of new wealth-building products and solutions across financial service and insurance sectors
Mentorship to junior advisors in the areas of business development and client financial strategy consultation
Internal Recruiter/Territory Manager
Head2Head Inc. /Diageo Canada (Contract)
08.2004 - 02.2006
Contracted through Head2Head Inc
To recruit and fill various executive job vacancies on behalf of the Vice President of Human Resources at Diageo Canada
Front-line territory management role including program delivery into bars and nightclubs, and vendor relationship management of the downtown market segment (representing brands such as Smirnoff, Crown Royal, Captain Morgan, etc.,)
Business Development/Senior Human Resources Consultant
Sentient HR Services Inc (Contract)
09.2003 - 06.2004
Contracted to transform a traditional internal recruiting/human resources department into an outsourced recruitment/human resources business for the childcare industry
Grew external client revenue contribution from the ground up to ¼ of incoming revenue
Generated client and staffing database via cold calling, networking, and formal presentations to industry associations (AECEO, ADCO) and community colleges
Developed, implemented, and executed client service strategies and operational procedures including - organization and support of up to 25 temporary childcare workers in daycares across the GTA as well as provided human resource support into 9 corporately run facilities/head office
Human Resources Manager
nurun Inc
10.2002 - 09.2003
Initiated and managed recruitment activities for various job openings including -, of Marketing, Controller, Business Analyst, , and Bi-lingual, Sourced and screened candidates through conducting behavior-based interviews and negotiated offers of employment
Represented the Company at mitigation proceedings concerning severance packages
Benchmarked best practices and implemented new employment policies to meet Ontario Employment Standards.
Sourced candidates for job vacancies and negotiated offers of employment representing both candidates and clients
Generated and managed new accounts through cold calling including MGI Software, ING Mutual Funds, Brenntag Canada, Blast Radius, e-Loyalty
Partnered with clients to provide executive search and recruitment services in the Information Technology marketplace for positions such as Project Manager, Webmaster, Senior Systems Engineer
Education
Certificate - Emergency Communications
Lambton College
2024
Post Diploma Certificate - Human Resources Management
Sheridan College
1997
Bachelor of Arts - Sociology
University of Western Ontario
1994
Skills
Standard First Aid with CPR/AED Level C
APCO Certification Enrollment
Typing Speed 45 wpm
Professional: Communication (Written and Verbal), Conflict Management, Negotiation, Change Management, Project Management, Recruitment
Timeline
Sales & Marketing Coordinator/Buyer & Seller Support Agent
RE/MAX HALLMARK REALTY LTD
07.2010 - Current
Client Development Specialist/Financial Strategist
Canada Loyal Financial/World Financial Group (WFG)
02.2006 - 07.2010
Internal Recruiter/Territory Manager
Head2Head Inc. /Diageo Canada (Contract)
08.2004 - 02.2006
Business Development/Senior Human Resources Consultant