Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
20
20
years of professional experience
Work History
Office Executive/Bookkeeper
Nicholson & Beaumont CPA, CA's
01.2005 - Current
Managed confidential documents, maintaining a secure filing system to protect sensitive information.
Handled incoming calls professionally while directing inquiries appropriately according to departmental responsibilities.
Provided hospitality and support to visitors and meeting attendees.
Maintained client files and spreadsheets with office management software.
Organized company events and conferences, executing seamless logistics and coordinating all necessary resources.
Consulted with outside parties to coordinate office events.
Provided administrative support during critical projects or initiatives under tight deadlines.
Prepared reports for senior management, presenting data-driven insights that informed business strategy decisions.
Scheduled appointments for executives and members of management.
Answered phone calls and directed inquiries to appropriate staff members.
Coordinated deliveries of supplies and materials to proper recipients.
Onboarded new employees, leading comprehensive training sessions that facilitated successful role transitions.
Maintained a clean and orderly work environment, contributing to increased employee satisfaction levels within the office space.
Streamlined office processes by implementing efficient organizational systems.
Prepared letters, memos, faxes, forms and interagency communication.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Completed bi-weekly payroll for [Number] employees.
Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Monitored front areas so that questions could be promptly addressed.
Maintained and processed invoices, deposits, and money logs.
Monitored incoming payments from clients, ensuring prompt application of funds against outstanding invoices.
Handled payroll processing for employees, ensuring timely payment and adherence to tax regulations.
Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
Reconciled and corrected issues with financial records.
Posted daily receipts and payments in accordance with corporate protocols.
Education
Executive Office Assistant - Business Administration
CompuCollege
Fredericton NB
12.2004
Skills
Office Administration
Meeting facilitation
Calendar Management
Document Management
Expense Tracking
Data Entry
Customer Relations
Office Management
Information Protection
Payroll and budgeting
Account Reconciliation
Excellent multi-tasking ability
Customer Service
Languages
English
Full Professional
Timeline
Office Executive/Bookkeeper
Nicholson & Beaumont CPA, CA's
01.2005 - Current
Executive Office Assistant - Business Administration
Specialty RN -Structural Heart Coordinator at Beaumont Health/Corewell Health - William Beaumont HospitalSpecialty RN -Structural Heart Coordinator at Beaumont Health/Corewell Health - William Beaumont Hospital