Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Kimberly Cooper

Summary

Dynamic and dedicated professional with a strong work ethic, experienced at Frost Pilot Truck Services. Proven ability in problem-solving and time management, enhancing productivity through effective team collaboration. Skilled in heavy lifting and engine repair, consistently delivering high-quality results while maintaining a safe and organized work environment.

Diligent [Desired Position] with solid background in performing various manual tasks efficiently. Adept at supporting construction projects, warehouse operations, and general maintenance activities. Demonstrated ability to work collaboratively and adapt to changing demands through effective problem-solving and teamwork.

Experienced with managing tables and providing top-notch service to guests in fast-paced environments. Utilizes excellent communication skills to collaborate with team members and create welcoming atmosphere. Track record of maintaining high standards of cleanliness and efficiency, ensuring positive dining experience for all patrons.

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Automotive professional with strong background in vehicle diagnostics and repair. Consistently recognized for delivering reliable and timely solutions that enhance vehicle performance. Known for fostering collaborative team environments and adapting to changing work demands. Skilled in engine repair, brake systems, and electrical diagnostics.

Professional with strong experience in social services, ready to make positive impact in supporting individuals in need. Skilled in crisis intervention, conflict resolution, and providing emotional support. Known for collaborative approach and adaptability in dynamic environments. Reliable team player with focus on achieving results and meeting needs of clients efficiently.

Overview

16
16
years of professional experience
1
1
Certification

Work History

General Laborer

Frost Pilot Truck Services
09.2023 - Current
  • Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
  • Performed general housekeeping and cleaning tasks.
  • Assisted team members with tasks that require group effort.
  • Completed tasks efficiently for timely project completion within set deadlines.
  • Notified supervisors of defective equipment or material.
  • Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
  • Performed quality checks on products and materials to identify any defects.
  • Increased productivity with effective communication and collaboration among team members.

Crisis Line Worker

Kootenay Community Center Society
10.2023 - 01.2025
  • Reduced wait times for callers through efficient call management and timely response to incoming contacts.
  • Supported supervisors in monitoring call quality and providing constructive feedback to peers as needed.
  • Improved caller experience by providing empathetic listening and support during crisis situations.
  • Maintained up-to-date knowledge of crisis intervention techniques through ongoing professional development.
  • Mentored new Crisis Line Workers, sharing expertise on effective communication strategies and de-escalation techniques during high-pressure interactions with callers.
  • Enhanced crisis line''s reputation in the community by consistently providing high-quality, compassionate support to individuals facing challenges or crises.
  • Kept notes and logs of intakes.
  • Advised, advocated and worked along side clients to help with future plans.

Server/ Bartender

Kokanee Springs Golf Resort
03.2022 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.

Automotive Technician

Aspen Ford Sales
07.2009 - 03.2022
  • Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.

Education

Bachelor of Laws - Law

Keyano Collage
Fort McMurray, AB

In Ford Auto Technician - Mechanics

Sait
Calgary, AB

High School Diploma -

Father Mercredi Catholic High School
Fort McMurray, AB
06-1999

Skills

  • Heavy lifting
  • Problem-solving
  • Time management
  • Attention to detail
  • Team collaboration
  • Organization
  • Cross-cultural sensitivity
  • Boundaries maintenance
  • Client advocacy
  • Mental health support
  • Compassionate support
  • Mental health awareness
  • Verbal communication
  • Strong work ethic
  • Exceptional customer service
  • Cash handling
  • Guest engagement
  • Hospitality service expertise
  • Memory retention
  • Engine repair
  • Changing tires
  • Safety awareness

Certification

First Aid Level 1

Suoerhost

Whims

Link program

Professional Counseling diploma course

Mental Health Awareness Certificate

Social worker, caregiving & caregiver support certificate

Social Worker and Counseling certificate

Providing Disability-Affirmative care: Deconstructing Ableism in trauma support

Front line skills for Social workers

In ford certified service technician apprenticeship

Registered indian and member of the Qalipu mi'kmaq first nation band





Timeline

Crisis Line Worker

Kootenay Community Center Society
10.2023 - 01.2025

General Laborer

Frost Pilot Truck Services
09.2023 - Current

Server/ Bartender

Kokanee Springs Golf Resort
03.2022 - 10.2022

Automotive Technician

Aspen Ford Sales
07.2009 - 03.2022

Bachelor of Laws - Law

Keyano Collage

In Ford Auto Technician - Mechanics

Sait

High School Diploma -

Father Mercredi Catholic High School
Kimberly Cooper