Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Kimberly COFFIN

London,ON

Summary

Versatile and dynamic, adept at enhancing operational efficiency and customer satisfaction across diverse roles, notably at ABS-Yellowhead Casino. Demonstrates exceptional organizational skills and a commitment to excellence, leveraging both hard and soft skills to achieve and surpass objectives.

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level casino position. Ready to help team achieve company goals.

Overview

36
36
years of professional experience
1
1
Certification

Work History

Receiving Clerk

Rona+
09.2004 - 10.2024
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Maintained accurate computer records of materials weights, bill amounts, and identified variances.
  • Double checked records, daily reports, and inventory transactions to identify and correct variances.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Reduced errors and discrepancies by meticulously verifying shipment contents against purchase orders and invoices.
  • Monitored and managed stock levels of goods to verify availability of products.

Casino Dealer/Pit Boss/Poker Houseman

ABS-Yellowhead Casino
07.1997 - 08.2004
  • Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
  • Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
  • Exchanged legal currency for gambling chips and coin money.
  • Ensured game integrity by meticulously following gaming procedures and monitoring player activity.
  • Inspected cards and gaming equipment to verify proper functioning and good working order.
  • Conducted games such as Blackjack, Baccarat, Pai Gow Tiles, Roulette, Craps and Poker by explaining rules, taking bets and delivering payouts.
  • Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
  • Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.

Waitress/Bartender

Kingsway Inn
02.1989 - 04.1997
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
  • Collaborated with team members to consistently provide efficient service during peak hours.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Education

High School Diploma -

GED Adult Upgrade Program
Edmonton, AB

Skills

  • Material handling
  • Warehouse organization
  • Shipping and receiving
  • Stock rotation
  • Product inspection
  • Invoice verification

Languages

English
Professional Working

Certification

Ontario Smart Serv Certificate #241023584805 exp. 10/29.

Ontario Food Handler Training Certificate #L20241832 exp. 09/29.

Fully In-House trained on all warehouse machinery. Electric Reach Truck, Forklift, Electric Pallet Jack and Order Picker.(Rona+/Lowes/Rona Home and Garden)

Timeline

Receiving Clerk

Rona+
09.2004 - 10.2024

Casino Dealer/Pit Boss/Poker Houseman

ABS-Yellowhead Casino
07.1997 - 08.2004

Waitress/Bartender

Kingsway Inn
02.1989 - 04.1997

High School Diploma -

GED Adult Upgrade Program
Kimberly COFFIN