Kimberly Chartier
Abbotsford,Canada
Summary
Results-driven Assistant General Manager with extensive experience in structural management and operational oversight. Proven track record in enhancing productivity and operational efficiency through effective team leadership and strategic planning. Strong background in recruiting, customer service, and financial management, contributing to improved staff performance and company morale. Committed to fostering positive work environments and implementing innovative solutions to drive business success.
Overview
32
32
years of professional experience
Work History
Assistant General Manager
Confidential
09.2015 - Current
- Ensured operational efficiency and service quality in high-volume restaurant settings.
- Achieved high scores in brand assessments and compliance audits with Frazer Health and Stiertech.
- Coached team members to maintain brand integrity and exceed performance metrics.
- Completed monthly health and safety reports to ensure regulatory compliance.
- Conducted new employee orientations while maintaining accurate personnel records.
- Oversaw food and liquor ordering processes to optimize inventory levels.
- Managed payroll and new hire administration effectively.
- Acted as general manager during absences to uphold operational continuity.
Assistant Manager & Bartender/Server
Pacifico Pizzeria and Ristorante
11.2013 - 08.2015
- Managed daily operations of high-volume establishment, ensuring efficiency and quality service.
- Provided exceptional customer service while serving and bartending in fast-paced environment.
- Coached staff to foster a positive work environment and enhance team performance.
Banquet Bartender
5 Star Catering
09.2007 - 05.2011
- Executed inventory management for bar operations during pre- and post-shift periods.
- Managed cash transactions with precision and accountability.
- Set up and dismantled bar areas for events and banquets efficiently.
LEAD SERVER AND MANAGER
Potro Fino
02.1994 - 03.2011
- Directed staff operations, ensuring efficient store closing at end of business hours.
Coordinated menu planning and service execution for large-scale events.
Restaurant Supervisor & Bartender/Server
Loft Pub and Lounge
12.2007 - 03.2009
- Executed daily opening procedures for restaurant and bar operations.
- Trained and supervised staff to uphold service standards.
- Managed bar float, cash handling, lottery machines, and petty cash.
- Provided exceptional and consistent service to every guest.
Education
Management Fundamentals Diploma -
Academy of Learning
References
Available upon request
Timeline
Assistant General Manager
Confidential
09.2015 - Current
Assistant Manager & Bartender/Server
Pacifico Pizzeria and Ristorante
11.2013 - 08.2015
Restaurant Supervisor & Bartender/Server
Loft Pub and Lounge
12.2007 - 03.2009
Banquet Bartender
5 Star Catering
09.2007 - 05.2011
LEAD SERVER AND MANAGER
Potro Fino
02.1994 - 03.2011
Management Fundamentals Diploma -
Academy of Learning
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